Services
US:IT Support Services Center (17 Shibles Hall)
- Student Software support & Virus cleanings
- UMS account (MaineStreet, Blackboard, maine.edu email)
- Issues with PC and Mac as well as many tablets and phones
- Canon printer support
Media Services Support
- Classroom Technology equipment support
- Training and equipment orientation
- Assist with connecting laptops to classroom equipment
- Troubleshoot classroom equipment issues
IT Computer Labs
(Macintosh and Windows) are located in the Memorial Union and Fogler Library. The public clusters cannot be scheduled or reserved, but they offer a variety of popular software packages for walk-in use.
IT Support at the Fogler Info Commons, 1st Floor Fogler Library
IT Support is located in the Information Commons at Fogler Library and is furnished with a wide format printer that will support graphic and image printing up to maximum 42 inches. There is an IT Consultant available to provide support, troubleshooting, and assistance during open hours.
Computer Repair
PC |
Mac |
|||
|---|---|---|---|---|
Warranty |
Non-Warranty |
Warranty |
Non-Warranty |
|
| Students | IT Support Center
207.581.2506 Provide Manufacturer Contact Information |
Bookstore
207.581.2580 Diagnose and Quote |
Bookstore
207.581.2580 Repair |
Bookstore
207.581.2580 Diagnose and Quote |
| Faculty / Staff | IT Support Center
207.581.2506 Assist / Coordinate Manufacturer Repair |
Bookstore
207.581.2580 Diagnose and Quote |
Bookstore
207.581.2580 Repair |
Bookstore 207.581.2580 Diagnose and Quote |
| Faculty and Staff devices not owned by the University of Maine System are limited to basic support assistance such as getting connected to media equipment, printers, websites, or offering how-to guidance. | ||||
IT Training Resources
Online Technology Support Training resources (Blackboard, MaineStreet, Marketplace, Google Apps…)
MaineCard Service Center – Memorial Union
207.581.CARD or 207.581.2273
MaineCard is the only card you will need to access facilities, services and optional spending accounts while on campus! Optional spending accounts include
Dining Funds and Black Bear Bucks.
Center for Innovation in Teaching & Learning (CITL) – Fernald Hall
207.581.3333
- Provides support for all campus educators teaching at UMaine on campus approved classroom technologies