Services

US:IT Support Services Center (17 Shibles Hall)

207.581.2506  or  800.696.4357

help@maine.edu

  • Student Software support & Virus cleanings
  • UMS account (MaineStreet, Blackboard, maine.edu email) 
  • Issues with PC and Mac as well as many tablets and phones
  • Canon printer support

Media Services Support

(207) 581-2500

  • Classroom Technology equipment support
  • Training and equipment orientation
  • Assist with connecting laptops to classroom equipment
  • Troubleshoot classroom equipment issues

IT Computer Labs

(Macintosh and Windows) are located in the Memorial Union and Fogler Library. The public clusters cannot be scheduled or reserved, but they offer a variety of popular software packages for walk-in use.

IT Support at the Fogler Info Commons, 1st Floor Fogler Library

(207) 581-4641

IT Support is located in the Information Commons at Fogler Library and is furnished with a wide format printer that will support graphic and image printing up to maximum 42 inches. There is an IT Consultant available to provide support, troubleshooting, and assistance during open hours.

Computer Repair

PC

Mac

Warranty

Non-Warranty

Warranty

Non-Warranty

Students IT Support Center

207.581.2506

Provide Manufacturer

Contact Information

Bookstore 

207.581.2580

Diagnose and Quote

Bookstore 

207.581.2580

Repair

Bookstore 

207.581.2580

Diagnose and Quote

Faculty / Staff IT Support Center

207.581.2506

Assist / Coordinate

Manufacturer Repair

 Bookstore 

207.581.2580

Diagnose and Quote

Bookstore 

207.581.2580

Repair

Bookstore

207.581.2580

Diagnose and Quote

Faculty and Staff devices not owned by the University of Maine System are limited  to basic support assistance such as getting connected to media equipment,  printers, websites, or offering how-to guidance.

IT Training Resources

ittraining@maine.edu

Online Technology Support Training resources (Blackboard, MaineStreet, Marketplace, Google Apps…)

MaineCard Service Center –  Memorial Union

207.581.CARD or 207.581.2273

um.mainecard@maine.edu

MaineCard is the only card you will need to access facilities, services and optional spending accounts while on campus! Optional spending accounts include

Dining Funds and Black Bear Bucks.

Center for Innovation in Teaching & Learning (CITL) – Fernald Hall

207.581.3333

  • Provides support for all campus educators teaching at UMaine on campus approved classroom technologies