Who to Contact

US:IT Support Services Center (17 Shibles Hall)

207.581.2506  or  800.696.4357

techsupport@maine.edu

  • Software support & Virus cleanings
  • UMS account (MaineStreet, Blackboard, maine.edu email) or FirstClass
  • Issues with PC and Mac as well as many tablets and phones
  • Canon printer support

Media Services & Classroom Technology Support

(207) 581-2500

  • Classroom Technology equipment support
  • Audio and Video equipment as
  • Get help configuring or operating equipment
  • Video conference support for classes / meetings
  • Equipment rentals, please contact Fogler Library Reservation Desk (see below)

IT Computer Labs

(Macintosh and Windows) are located in the Memorial Union and Fogler Library. The public clusters cannot be scheduled or reserved, but they offer a variety of popular software packages for walk-in use.

CML at the Fogler Info Commons, 1st Floor Fogler Library

(207) 581-4641

The CML Lab is located in the Information Commons at Fogler Library and is furnished with higher-end Mac computers with industry standard media production software, specifically video and audio editing. Additionally, a wide format printer is available that will support graphic and image printing up to maximum 42 inches. There is an IT Consultant available to provide support, troubleshooting, and assistance during open hours.

UM – Video Conference  & Classroom Reservations

Equipment Reservations – Fogler Library Circulation Desk

207.581.1641

Computer Repair

PC

Mac

Warranty

Non-Warranty

Warranty

Non-Warranty

Students IT Support Center

(207) 581-2506

Provide Manufacturer

Contact Information

Bookstore / TechPort

(888) 778-3249

Diagnose and Quote

Bookstore / TechPort 

(888) 778-3249

Repair

Bookstore / TechPort

(888) 778-3249

Diagnose and Quote

Faculty / Staff IT Support Center

(207) 581-2506

Assist / Coordinate

Manufacturer Repair

 Bookstore / TechPort

(888) 778-3249

Diagnose and Quote

Bookstore / TechPort 

(888) 778-3249

Repair

Bookstore / TechPort

(888) 778-3249

Diagnose and Quote

Any faculty/staff computers not owned by the University can only be serviced by TechPort           

IT Training Resources

ittraining@maine.edu

Online Technology Support Training resources (Blackboard, MaineStreet, Marketplace, Google Apps…)

MaineCard Service Center –  Memorial Union

207.581.CARD or 207.581.2273

um.mainecard@maine.edu

MaineCard is the only card you will need to access facilities, services and optional spending accounts while on campus! Optional spending accounts include

Dining Funds and Black Bear Bucks.

Center for Innovation in Teaching & Learning (CITL) – Fernald Hall

207.581.3333

  • Provides support for all campus educators teaching at UMaine on campus approved classroom technologies