Who to Contact
US:IT Support Services Center (17 Shibles Hall)
- Software support & Virus cleanings
- UMS account (MaineStreet, Blackboard, maine.edu email) or FirstClass
- Issues with PC and Mac as well as many tablets and phones
- Canon printer support
Media Services & Classroom Technology Support
- Classroom Technology equipment support
- Audio and Video equipment as
- Get help configuring or operating equipment
- Video conference support for classes / meetings
- Equipment rentals, please contact Fogler Library Reservation Desk (see below)
IT Computer Labs
(Macintosh and Windows) are located in the Memorial Union and Fogler Library. The public clusters cannot be scheduled or reserved, but they offer a variety of popular software packages for walk-in use.
CML at the Fogler Info Commons, 1st Floor Fogler Library
The CML Lab is located in the Information Commons at Fogler Library and is furnished with higher-end Mac computers with industry standard media production software, specifically video and audio editing. Additionally, a wide format printer is available that will support graphic and image printing up to maximum 42 inches. There is an IT Consultant available to provide support, troubleshooting, and assistance during open hours.
UM – Video Conference & Classroom Reservations
- Reserve for a class or call 207.581.1299
- Reserve for a meeting or call 207.581.1610
Equipment Reservations – Fogler Library Circulation Desk
207.581.1641
- Valid MaineCard Required
- Look at Equipment/Availability
- Hours
Computer Repair
PC |
Mac |
|||
|---|---|---|---|---|
Warranty |
Non-Warranty |
Warranty |
Non-Warranty |
|
| Students | IT Support Center
(207) 581-2506 Provide Manufacturer Contact Information |
Bookstore / TechPort
(888) 805-3249 Diagnose and Quote |
Bookstore / TechPort
(888) 805-3249 Repair |
Bookstore / TechPort
(888) 805-3249 Diagnose and Quote |
| Faculty / Staff | IT Support Center
(207) 581-2506 Assist / Coordinate Manufacturer Repair |
Bookstore / TechPort
(888) 805-3249 Diagnose and Quote |
Bookstore / TechPort
(888) 805-3249 Repair |
Bookstore / TechPort (888) 805-3249 Diagnose and Quote |
| Any faculty/staff computers not owned by the University can only be serviced by TechPort | ||||
IT Training Resources
Online Technology Support Training resources (Blackboard, MaineStreet, Marketplace, Google Apps…)
MaineCard Service Center – Memorial Union
207.581.CARD or 207.581.2273
MaineCard is the only card you will need to access facilities, services and optional spending accounts while on campus! Optional spending accounts include
Dining Funds and Black Bear Bucks.
Center for Innovation in Teaching & Learning (CITL) – Fernald Hall
207.581.3333
- Provides support for all campus educators teaching at UMaine on campus approved classroom technologies