During these unprecedented times, UMS IT has taken precautionary measures to protect the UMaine community. On 3/18/20 IT began assisting faculty and staff remotely when possible and scheduling appointments for instances requiring onsite assistance. Contact 207.581.2506 to schedule an appointment for dropping-off or picking-up a computer.

UMaine IT wants to assure you we are doing all we can to assist faculty, staff, and students. 

You can reach us: Via phone, Live Chat, or email.  

Summer Support Hours

Live Chat Support Hours

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  • Monday – Friday: 8 am – 8 pm, EDT
  • Saturday & Sunday: 10 am – 6 pm, EDT

Phone Support Hours


Monday – Friday: 8:00 am to 4:30 pm, EDT

Email Support



Your UMS Account must be activated in order to register a device. If you have your ID# and Activation Key, visit Click the Account Activation link and follow the instructions on that page. For additional information or support please contact the IT Support Center at 207-581-2506.