During these unprecedented times, UMS IT has taken precautionary measures to protect the UMaine community. On 3/18/20 IT began assisting faculty and staff remotely when possible and scheduling appointments for instances requiring onsite assistance. Contact 207.581.2506 to schedule an appointment for dropping-off or picking-up a computer.
UMaine IT wants to assure you we are doing all we can to assist faculty, staff, and students.
You can reach us: Via phone, Live Chat, or email.
Live Chat Support Hours
- Monday – Friday: 8 am – 8 pm, EDT
- Saturday & Sunday: 10 am – 6 pm, EDT
Phone Support Hours
Monday – Friday: 8:00 am to 4:30 pm, EDT
Your UMS Account must be activated in order to register a device. If you have your ID# and Activation Key, visit accounts.maine.edu. Click the Account Activation link and follow the instructions on that page. For additional information or support please contact the IT Support Center at 207-581-2506.