Need urgent help?

Medical Emergency / Suicidal or Homicidal Intention

If you are having a medical emergency or are concerned you will harm or kill yourself or someone else, please call 911.  On campus you can also call 207-581-4040 and UMaine PD will direct you to the available resources (e.g.  local hospital, crisis phone line, etc.).

You can go directly to Eastern Maine Medical Center Emergency Room at Eastern Maine Medical Center (489 State St., Bangor) or the Emergency Room at St. Joseph’s Hospital (360 Broadway, Bangor).

You can call Community Health & Counseling Service’s Crisis Response Line at 888-568-1112.  Note that this number is always staffed if for some reason you do not want to call the Counseling Center or Campus Police. The national Suicide Prevention Lifeline (888-273-TALK) and Crisis Text Line (text START to 741-741) are great options that many others have found helpful.

Crisis Hotline for trans people of all ages Trans Lifeline provides a peer support hotline and microgrants for trans people in need. You can call their hotline at 877-565-8860.

Crisis intervention and suicide prevention online chat, text and telephone support Trevor Project Lifeline for LGBTQ+ individuals under 25 years old. You can call 1-866-488-7386 for 24/7 help.

Emotional Distress

Students may call the Counseling Center (207) 581-1392 Monday through Friday any time 9:00 am – 12:00 pm and 1:00 – 4:00 pm if they feel they have an urgent (non life-threatening) problem. If you are in acute, significant distress, we will schedule you with the first available clinical staff member. Students who are in an emergency situation will not be turned away and usually can be seen quickly.

Students who experience psychological distress but are not in a psychological emergence could contact the Intentional Warm Line 1-866-771-9276.  The line is for the State of Maine and is available 24/7.

Calming Techniques

If you are not in immediate danger and want to attempt to lower your level of distress try some of the techniques below or check out our stress reduction MP3s.  If these don’t help, call during our daytime hours (9am-12pm; 1pm-4:00pm) and set up and appointment at the Counseling Center.  If your distress is high, please tell that to the receptionist so we can schedule appointments as soon as possible.  In some cases this can be the same day.

  • Grounding – Sit comfortably and upright on a chair or sofa with you feet firmly on the floor.  Gently press your feet into the floor noticing your legs tighten a little and then relax.  Let your shoulders relax.  Pay attention to how the ground and chair are supporting you.
  • Centering – Ground as described above.  Very gently rock your hips until you feel your weight is even settled.  Imagine there is a string attached from your tail bone through the top of your head and let your body relax and rise up along that string (don’t “sit up” as if at attention).   Let your shoulders drop and breathe naturally.
  • Breathing – Imagine you have a straw in your mouth and make a small opening to breathe through.  Breathe slowly  through your mouth and imagine the air is being drawn down to your belly button.  Slowly breathe out.  Repeat at least 6 times.   As this becomes easier, pay attention only to your breathing.
  • Planning – Write down what actions you can take to address the problem.  Identify which are feasible and when you can do them.  Decide when you will do these.  Often just having a plan helps lowers distress.
  • Distracting – Make a list of 3-10 things you can do to take your mind off what is upsetting you. Do at least one of these.  Drinking and drug use should not be on this list.
  • Reach Out – Call a friend or family member just to talk.
  • Additional resources, like free self-help apps, can be found on our “For Students” page