FAQs

{ “@context”: “https://schema.org”, “@type”: “FAQPage”, “mainEntity”: [ { “@type”: “Question”, “name”: “Can I park in a visitor parking space?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “If you are a student or staff member, then no. Visitor parking is for visitors only and requires a visitor pass.” } }, { “@type”: “Question”, “name”: “Can I park in a mobile pay space?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Yes, visitors, students, and staff can park in Mobile Pay Parking spaces if payment is made. No payment or overtime parking will result in a citation.” } }, { “@type”: “Question”, “name”: “Can I use a fire lane to unload groceries briefly?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “No. Parking in fire lanes is not permitted. If someone remains in the vehicle with keys, ready to move it, it isn’t considered parked. Otherwise, 30-minute loading zones are available near dorm buildings with a permit from Parking & Transportation Services.” } }, { “@type”: “Question”, “name”: “Can I add another vehicle or update my vehicle information in my parking account?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Yes. You can add or update vehicles via the online portal using the “VEHICLES” button.” } }, { “@type”: “Question”, “name”: “Can I update my address, phone number, or email in my account?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Yes. Log into the portal, click your name, and select ‘manage your account information.’” } }, { “@type”: “Question”, “name”: “What if I’m newly hired and the portal doesn’t recognize me?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “There’s usually a two-week delay for syncing new employee info. New hires are given a temporary pass. If not, visit the Parking Office. If it’s been over two weeks, email Parking Services for help.” } }, { “@type”: “Question”, “name”: “Am I guaranteed a warning on my first parking violation?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “No. Warnings are not guaranteed. Citations are issued for violations of the Rules and Regulations.” } }, { “@type”: “Question”, “name”: “How can I be ticketed if there are no parking spaces available?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Running out of parking spaces is extremely rare. Special allowances may be made. Commuter parking is usually available in Satellite, Hilltop Commuter, Belgrade, and York Village lots. Space availability is updated via the UMaine SideKick web app.” } }, { “@type”: “Question”, “name”: “Why does the citation date on my Bursar Account differ from the actual citation date?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “The date on your Bursar Account reflects when the citation was posted there (after 14+ days unpaid), not the original issue date. Before transfer, citation info is in your Parking Portal.” } }, { “@type”: “Question”, “name”: “Where can I pick up my car if it was towed?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Vehicles towed were moved by Silva’s Towing at 679 Stillwater Ave, Old Town, ME. Contact them at 207-249-8399. All fees, holds, and services go through Silva’s Towing.” } }, { “@type”: “Question”, “name”: “Where can I get a parking pass after 4:00 pm?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “After-hours passes are available via the DTAV Community Center kiosk (open 24/7). Passes aren’t required in blue and black lots from 4 pm–6 am weekdays and all day on weekends (except during the Overnight Parking Ban, November 1–May 1).” } }, { “@type”: “Question”, “name”: “Can guests register and get a visitor parking permit?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Yes. Guests can get a Temporary Visitor Pass at the Parking Office at no charge or after-hours via the DTAV kiosk. Guests may also request a printable pass via the web portal.” } }, { “@type”: “Question”, “name”: “Do I still need a University permit if I have a state-issued accessible placard?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Yes. All campus drivers need both a University permit and, if applicable, a state-issued accessible placard or plate. Visitor permits are also available—more info on the Visitor Permits page.” } }, { “@type”: “Question”, “name”: “Can I register my bicycle?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Yes. Register your bicycle at University Police. They’ll give you a sticker and log your bicycle information.” } }, { “@type”: “Question”, “name”: “If accessible spaces are full, can I park in the striped egress area?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “No. That area must remain clear. Park in an adjacent lot, and if needed, contact Student Accessibility Services at 207-581-2319.” } }, { “@type”: “Question”, “name”: “Can I get a temporary accessible permit after an injury (e.g., broken leg)?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Yes. Temporary accessible permits are issued for up to seven days while you go through state permitting. One per calendar year. Requires a doctor-signed form and can be taken to the Bangor BMV for same-day placard issuance.” } }, { “@type”: “Question”, “name”: “Can I extend my temporary accessible pass beyond 7 days?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “No. Maine state regulations only allow a one-time 7-day temporary campus permit. Complete the state’s process promptly.” } } ] }