Package & Postal Center FAQs

Campus residents automatically receive packages and select pieces of mail at the Package & Postal Center. First-class mail will be delivered to your residence hall mailbox by Residence Life staff.

No. First class letter mail is delivered to your residence hall mailbox. Packages and mail that requires a signature are sent to the Center. UPS, FedEx and DHL packages will also be delivered to the Center.

Processing time is typically by the end of day. During high volume periods (e.g. start of fall semester, spring semester, and holidays) it could take up to two days to process incoming packages.

You will receive an email from um.yougotapackage@maine.edu at your maine.edu email address. This may differ from notification that your package has been delivered to campus. Always check your email before coming in.

Packages are picked up from the University Bookstore, Memorial Union. You will be notified by an email from um.yougotapackage@maine.edu when your package is ready to be picked up. Add this email to your contacts so it does not go to spam! Occasionally, your package or mail will be available at the UMaine Kiosk lockers near the Wade Center. Your email will instruct you where to pick up your delivery.

Yes. We recommend that any urgent or time-sensitive mail be sent via Priority Mail Express. This mail is separated from all other mail and processed immediately (e.g. medications, passports, important documents).

Yes. It is a full U.S. Postal Service substation and accepts credit cards, cash and checks for payment.  Return to top.

The campus drop location for FedEx (other than Ground) and UPS is outside the New Balance Field House, behind the bear statue. FedEx Ground must be notified and given a pick up location. You can also drop off these packages at Printing and Mailing Services in the Keyo building Monday–Friday, 8 a.m.–4:30 p.m.

Yes. Bring a MaineCard or a photo ID with you. If someone is picking up your package for you, notify the Center and remind your courier to bring photo ID.

Mailing Services FAQs

Your First and Last Name
Your Res Hall, Your Room #
Orono, ME 04469

The University is a non-profit organization and holds a non-profit permit with the U.S. Postal Service. This permit allows you to receive significant price savings on postage. Some regulations apply. Your best deal will be found by contacting Printing Services to initiate your mailing. We are well-versed in all postal regulations.

Absolutely! We are well-versed in what is needed to complete your mailing. From printing labels to directly printing addresses on your project, we can take the hassle out of mailings. Contact Printing Services to start your order, mention you’d like it mailed, and we’ll take it from there!

Yes, we can do that for a small fee.

The U.S. Postal Service has very specific requirements for postcards and other mailings. The professional staff at Printing Services will help you make sure your project is designed properly.

To update your office address, follow the instructions outlined on the Office Address Changes page.