UM:IT News
Current News/Updates
Printing Service Outage
Change: New SSL certificates will be installed on PaperCut servers.
Timing: Tuesday, January 14th, at 10:00 PM. Expected outage: 15 minutes or less.
Impact: Brief interruption to printing and scanning services during the server restart.
Reason: This planned maintenance aims to proactively update SSL certificates to ensure uninterrupted printing and scanning at the start of the semester.
SharePoint Update
Change: The default permission for SharePoint sharing links is changing from “Anyone within the University” to “People you choose.”
Timing: This change will take effect on Monday, January 13th, 2025, at 8:00 AM.
Impact: Users will need to manually select recipients when sharing files/folders.
If users wish to continue sharing using “People in your organization with the link can view” – the user will need to change away from the default link prior to sharing it.
Reason: Enhance security and align with Google Drive’s default sharing settings.
Non-Disruptive Production Exadata OS Maintenance
The University of Maine (UMS) is updating the Oracle Exadata database used by several key applications (MaineStreet, Perceptive Content, etc.) on Thursday, January 9, 2025 starting at 9:00am and lasting for several hours. There are minimal to no disruptions expected to occur within the update window. The work (critical patches and updates from Oracle) are necessary for maintaining application stability and future application updates. An open support request is already open with Oracle should issues arise during the update.
Zoom AI Companion
UMS: IT is pleased to announce the availability of the Zoom AI Companion for all University of Maine System account holders. This AI-powered tool is designed to improve productivity and collaboration across Zoom products such as Meetings, Team Chat, and more. Some key features include:
Meeting Summaries: Automatically generate summaries and action items.
Smart Recordings: Organize recordings with highlights, chapters, summaries, and analytics.
Information Summarization: Summarize chat and meeting threads.
Email Compose: Compose and reply to emails with suggested content.
For more information and a detailed list of features, click here.
Data is protected to the same standard as other Zoom data. However, HIPAA-protected information, Export Control data, and Department of Defense – Controlled Unclassified Information must not be used with Zoom AI Companion.
macOS Sequoia Available
Starting December 16th, 2024, macOS Sequoia will become available for managed devices to self-upgrade via Apple Software Updates or the Apple AppStore. Users will have the option to install and upgrade their Apple Mac device to the latest operating system before it becomes fully recommended in the Spring. In May 2024, macOS Sequoia will be required for all supported devices.
Tempest Retirement
The SSID Tempest will no longer broadcast on January 1, 2025. It is important to connect to Eduroam before this date. How to connect to Eduroam on Windows, Mac, or Android/iOS. Please see us at our walkup Help Desk at Fogler Library, or call (800)-696-4357 with questions or for assistance.
Multi-Factor Authentication (MFA)
MFA will be required for all faculty and staff starting on January 1, 2025. If you haven’t already enrolled in MFA, it is recommended to do so prior to January 1, 2025. Please see us at our walkup Help Desk at Fogler Library, or call (800)-696-4347 with any questions or for assistance. There are links to several support articles below that pertain to MFA.
What is MFA?
How do I enroll in MFA?
What do I do after I have enrolled?
What are backup codes? Yes, you do need them.
ArcGIS Application Updates
Several ArcGIS applications have been updated:
ArcGIS Pro: Updated to version 3.4
Arc Hydro: Updated to version 3.2.38
ArcGIS Drone2Map: Updated to version 2024.2
ArcGIS Survey123: Updated to version 3.21.62
Availability:
Faculty and Staff: Can download and install these updates immediately starting December 6th.
Computer Labs: Updates will be automatically deployed to lab computers starting December 6th during scheduled maintenance windows.
Adobe Licensing
The process for Adobe Licensing has changed. Please reference this article for additional information.
Archived News Updates
MaineStreet Human Resources Maintenance: December 19, 2024
On Thursday, December 19, 2024 starting at 6:00pm maintenance will be performed on MaineStreet Human Resources Systems, including Employee and HR Manager Self Service. The downtime is expected to be from 6:00pm – 9:00pm.
CampusPortal Upgrade
MyCampus Portal is scheduled for a 2 hour upgrade Tuesday, November 26, 2024 starting at 11:00pm. A maintenance screen with common links will be displayed during the outage. Please contact the UMS:IT Help Desk with any questions, issues, or concerns.
Upcoming Automatic Switch to Eduroam Wireless Network
End User Technology (EUT) will automatically deploy Eduroam configurations to all UMS-managed Macs and iPads (via JAMF), using device certificates for seamless, automatic connection.
• What will happen? All UMS-managed Macs and iPads will be automatically configured to use Eduroam.
• Why is it necessary? To ensure a smooth transition before Tempest is fully disabled.
• When? The rollout starts at 6:00 AM on Wednesday, November 20th, 2024.
• What to do? Leave devices powered on overnight to ensure they receive the update.
My ResNet/Apogee
Wireless internet connectivity for UMaine residence halls is experiencing connection issues for some Windows devices. If you experience connection issues in a residence hall or need streaming assistance, please contact Apogee directly:
Call (833)-493-4889
Text “ResNet” to 84700
Chat at MyResNet.com/support
Email: support@myresnet.com