UM:IT News
Current News/Updates
UMS:IT JAMF Production Upgrade
On Saturday, February, 15, 2025 at 10:00pm, there will be an update of the JAMF Production web application. This update is expected to take 60 – 70 minutes.
Potential Issues: The JAMF web app and UMS Application Catalog will be unavailable during this time. This will prevent app installations and updates for all faculty and staff.
PaperCut Database Update:
Timing: Sunday, February 23, 2025 at 6:00am. Expected outage: 2 hours or less.
Impact: Printing, copying and scanning will not be possible during this time while the change is being implemented.
Reason: The vendor has recommended this change to improve issue related to performance.
University of Maine System Network Maintenance – Orono
Network services in Orono will be temporarily impacted due to a required component replacement on the Orono Optical Node. This may cause slow or unresponsive internet connectivity. This maintenance is scheduled to take place on Sunday, February 2, 2025 from 4:00am to 5:00am.
Services that will not be available:
Orono Campus: No internet access, including any network services that connect outside of campus (This includes phones – but 911 will remain available.).
Other UMS Campuses: Internet will be available, but you will not be able to access any University of Maine System (UMS) services requiring Single Sign On (SSO) login with your maine.edu credentials (myCampus, MaineStreet, Gmail, Google Drive, Microsoft 365, BrightSpace, etc.).
Remote Work (Home/VPN Users): No VPN access and no access to UMS services requiring SSO login.
Recommended Preparations:
1. Save and close all work before the maintenance window
2. Download any essential files needed during the outage
3. Log out of all UMS systems before 4:00 AM
4. For critical work, please plan around this maintenance window.
Microsoft MFA Prompt Change for All UMS Employees with MFA Enabled
What’s Changing: The default look of the MFA prompt will be updated for all UMS employees when signing in to Microsoft-related services. For further details about this update and what to expect, please refer to the Microsoft MFA Login Overview article. This update is necessary to integrate Duo with new services, like Windows Hello for Business. Windows Hello for Business will be available in the Software Center to all users enrolled in Duo, but is not required.
Please visit: Enrolling in Windows Hello for Business and Add Windows Hello for Business as Duo MFA Option for more information.
When: The evening of Wednesday, January 29, 2025
What can I expect?: You’ll see a slightly different MFA prompt when accessing Microsoft services. Also, alternative MFA methods (like Microsoft Authenticator, SMS, and phone calls) will be deactivated.
Tempest Retirement
The SSID Tempest will no longer broadcast on January 1, 2025. It is important to connect to Eduroam before this date. How to connect to Eduroam on Windows, Mac, or Android/iOS. Please see us at our walkup Help Desk at Fogler Library, or call (800)-696-4357 with questions or for assistance.
Multi-Factor Authentication (MFA)
MFA will be required for all faculty and staff starting on January 1, 2025. If you haven’t already enrolled in MFA, it is recommended to do so prior to January 1, 2025. Please see us at our walkup Help Desk at Fogler Library, or call (800)-696-4347 with any questions or for assistance. There are links to several support articles below that pertain to MFA.
What is MFA?
How do I enroll in MFA?
What do I do after I have enrolled?
What are backup codes? Yes, you do need them.
Archived News Updates
Adobe Licensing
The process for Adobe Licensing has changed. Please reference this article for additional information.
macOS Sequoia Available
Starting December 16th, 2024, macOS Sequoia will become available for managed devices to self-upgrade via Apple Software Updates or the Apple AppStore. Users will have the option to install and upgrade their Apple Mac device to the latest operating system before it becomes fully recommended in the Spring. In May 2024, macOS Sequoia will be required for all supported devices.
Zoom AI Companion
UMS: IT is pleased to announce the availability of the Zoom AI Companion for all University of Maine System account holders. This AI-powered tool is designed to improve productivity and collaboration across Zoom products such as Meetings, Team Chat, and more. Some key features include:
Meeting Summaries: Automatically generate summaries and action items.
Smart Recordings: Organize recordings with highlights, chapters, summaries, and analytics.
Information Summarization: Summarize chat and meeting threads.
Email Compose: Compose and reply to emails with suggested content.
For more information and a detailed list of features, click here.
Data is protected to the same standard as other Zoom data. However, HIPAA-protected information, Export Control data, and Department of Defense – Controlled Unclassified Information must not be used with Zoom AI Companion.
SharePoint Update
Change: The default permission for SharePoint sharing links is changing from “Anyone within the University” to “People you choose.”
Timing: This change will take effect on Monday, January 13th, 2025, at 8:00 AM.
Impact: Users will need to manually select recipients when sharing files/folders.
If users wish to continue sharing using “People in your organization with the link can view” – the user will need to change away from the default link prior to sharing it.
Reason: Enhance security and align with Google Drive’s default sharing settings.
My ResNet/Boldyn Networks
Wireless internet connectivity for UMaine residence halls is experiencing connection issues for some Windows devices. If you experience connection issues in a residence hall or need streaming assistance, please contact Boldyn Networks directly:
Call (833)-493-4889
Text “ResNet” to 84700
Chat at MyResNet.com/support
Email: support@myresnet.com