Adapting American ERP Systems for China: Cross-Cultural Issues and a Case Study
Yiqi Lin, Linda Markowsky, Shuanxi Liu, George Markowsky, Adapting American ERP Systems for China: Cross-Cultural Issues and a Case Study, Proc. 7th IEEE International Conference on Intelligent Data Acquisition and Advanced Computer Systems, pp. 572-577, Sept. 12, 2013.
Abstract:
Enterprise Resource Planning (ERP) systems currently used by American businesses are unsuitable for adoption by small and medium size Chinese businesses. Cross-cultural issues include not only the obvious localization and interface language differences but also bearable implementation costs, culturally-specific management styles, and financial report format discrepancies. This paper discusses the cross-cultural issues that must be addressed to bridge the gap between American and Chinese ERP systems and presents a case study of an ERP system designed using scrum, an agile software engineering methodology, to meet this need.