Reports + Requests
Reports + Requests
The Facilities Management (FM) Operations Center processes a variety of work orders and reports to help support, maintain, and improve life on campus.
emergency reporting
If you encounter a potentially life threatening emergency, please contact Public Safety immediately.
Campus phones dial 911 || Cell phones dial 581.4040
work requests
If you encounter an issue that needs to be addressed by our team, please review the options below and submit a request.
Please be in touch if you are unsure which option to select.
If you are experiencing maintenance issues and unsafe conditions on campus, please contact Facilities Management as soon as you are able.
Examples of some of our most common non-emergency issues and unsafe conditions include:
- Unsafe conditions: street light out; trip/slip/fall hazards; broken railings; damaged stairs/steps; out of service elevators; missing fire extinguishers
- Hot or cold temperatures: room too hot or too cold; windows won’t shut; no hot or cold water
- Miscellaneous: missing manhole covers; trash or recycling collection; plugged toilets; broken light switch; sticky locks; missing or damaged pipe insulation
- Leaks: leaking radiator; water leak; roof leak; dripping faucet
For student requests, please:
For general requests, please:
For departmental work performed by FM, such as building a bookcase, installing additional light switches, installing a new/replacement carpet, key requests, or any other non-maintenance work, please use this form. Departments will be billed for services, therefore Work Orders cannot be submitted without an account number. Once you request services your Work Order will be forwarded to the appropriate FM unit where it will be scheduled.
Normal shop hours are Monday through Friday, 7:00 am to 3:00 pm. Work performed outside of normal hours may be subject to overtime charges.
For departmental work performed by FM, such as building a bookcase, installing additional light switches, installing a new/replacement carpet, key requests, or any other non-maintenance work, please use this form. Departments will be billed for services, therefore Work Orders cannot be submitted without an account number. Once you request services your Work Order will be forwarded to the appropriate FM unit where it will be scheduled.
Normal shop hours are Monday through Friday, 7:00 am to 3:00 pm. Work performed outside of normal hours may be subject to overtime charges.
If you have a MaineStreet ID: Click here to submit your request
Facilities Management can help with all your event needs!
If you have a MaineStreet ID: Click here to submit your request
All others: Click here to submit your request
Note: If the event is to be billed to a student organization the request for FM services must come through Carole LeClair, Division of Student Affairs at 581-1793.
If you are a UMaine student or staff member and need card swipe access, please click here.
Generally, these requests should come from the building manager or department chair.
DIGging permits: dig safe!
Power lines, telecommunication fiber optics, water lines, sewer lines and steam lines are buried underground throughout campus. Digging without proper permits may result in damage to underground infrastructure, and disruption in utility services to the campus. More importantly, unauthorized digging and contact with a power line could cause injury or death.
A digging permit must be obtained from Facilities Management before a hole is dug, a stake driven, or the ground penetrated in any way.
To obtain a permit, contact Andy Brown at the FM Engineering Center at 207-581-1811 or e-mail UM.DigSafe@Maine.edu .
Please note that it takes a minimum of three to five working days to obtain a permit.