Welcome New Faculty & Staff

We are thrilled that you’ve chosen to join us at the University of Maine. Here are a few important details about your next steps in obtaining your Mobile MaineCard, the official ID of the University of Maine.

Get Your Mobile MaineCard

Welcome to UMaine! One of your first tasks is to obtain your official University of Maine campus ID.

New faculty and staff can obtain a Mobile MaineCard by visiting the MaineCard Office in person.

Before You Visit the MaineCard Office

  • Confirm your HR status: Your employee record must be active in the MaineCard system before we can issue your credential.
  • We strongly recommend contacting our office first to confirm Human Resources has sent your paperwork to us.

What To Bring

A valid government-issued photo ID, such as a driver’s license or passport, for identity verification.

*Please note that not all faculty or staff may be eligible for a Mobile MaineCard. The MaineCard Team will help you determine your eligibility.

Set Up Your Mobile MaineCard

Ready to download your campus ID? Follow the Mobile MaineCard setup steps.

Where to Use Your Mobile MaineCard

Faculty and staff can add money to their Black Bear Bucks account and use their Mobile MaineCard for eligible purchases on and off campus.

You can add funds directly on your phone through the Transact eAccounts app or online using your UMS credentials and a credit/debit card. You can also make a cash deposit in person at the MaineCard Office during regular business hours.

Fogler Library Access

  • Faculty and staff may use their Mobile MaineCard to access and borrow materials from the Fogler Library.
  • Simply tap your Mobile MaineCard to the library reader when checking out.

New Balance Rec Center Access

  • Faculty and staff may use their Mobile MaineCard to access the New Balance Student Rec Center.
    • Full-time and part-time faculty & staff within a bargaining unit such as AFUM, UMPSA, or ACSUM.
  • Please contact the New Balance Rec Center to determine whether you have gym access or need to purchase a membership.

Dining and Meal Plans

Faculty and staff may purchase food at all locations on the UMaine campus, including dining halls, through UMaine Dining.

Use Black Bear Bucks for tax-free food purchases at all campus dining locations.

Faculty and staff may enjoy an all-you-care-to-eat $10.00 lunch twice a month at Hilltop or York dining hall.

  • Every 1st & 3rd Tuesday of the month.
  • Between 11:00 a.m. and 2:00 p.m.
  • Mention your Faculty & Staff discount at the register.
  • Accepts Black Bear Bucks, credit or debit cards, and cash.

Requesting Card Access for Students & Staff

For Your Building and Office Access

Your supervisor will submit your initial building and office access request. You do not need to submit a request yourself.

Card Access Requests for Students or Staff

Supervisors and other authorized staff can use the Card Access Request Form to request or remove access for students and employees.

A few important notes:

  • Access requests must be submitted by approved users.
  • Requests must be submitted for someone other than yourself.
  • Your direct supervisor must approve your request.
  • Use @maine.edu email addresses, not MaineStreet ID numbers (FERPA compliance).
  • Combine related access needs into one request whenever possible.

Card Access Removals

Use the same Card Access Request form when an employee, student or other cardholder no longer needs access to a building or room. Departments should regularly review who has access to their spaces and request removals when access is no longer needed.

Building or Room Access Audits

Departments should regularly review who has access to their spaces and request removals when access is no longer needed.

  • To request a list of current access holders for your building or room, please email aux.support@maine.edu.

Departmental MaineCards

Departmental MaineCards are available to departments for approved university business expenses on campus.

Departmental cards are separate from your personal Mobile MaineCard and are intended for non-personal departmental use only.

  • New Departmental MaineCards cost $35
  • Cards are for on-campus, non-personal use only
  • Departmental funds reset to $0 at the end of the fiscal year on June 30
  • Departments must renew their application annually
  • Individual fund requests cannot exceed $500

Use the Departmental MaineCard Contract to:

  • Request a new Departmental MaineCard
  • Add departmental funds
  • If you need assistance accessing the Departmental MaineCard Contract, please contact us

Ask the MaineCard Assistant

The MaineCard Assistant is ready to help with your Mobile MaineCard setup and common questions 24 hours a day, 7 days a week.