The University of Maine System has partnered with EAB to utilize the Navigate platform. Navigate is a tool designed to take a holistic approach to student success, breaking down communication barriers between students, faculty, and staff.
Why use Navigate?
- Identify and support students of concern sooner through alerts and progress reports
- Proactively contact students to arrange advising or other student support services through appointment campaigns
- Simplify the process for scheduling appointments with your advisees
- Easily communicate with other faculty and staff working with your students
- Simplify intervention by aggregating previously disparate data into a 360-view of student performance
For training videos and walkthroughs, please click here. You will need to login with your UMaine credentials to access the videos.
Navigate Quick Start Guide – Step-by-step guide to setting availability, syncing your calendar, and sending appointment campaigns.
Recording Appointment Summary Reports and Notes in Navigate – Guide to recording Appointment Summary Reports and Notes in the staff platform.
Faculty Frequently Asked Questions
Q: Who do I contact if something is wrong in the platform?
If you notice a bug or error in the Navigate platform, please take a screenshot of the issue and email it, along with a brief description of the issue, to firstname.lastname@example.org and the App Admin will open a ticket.
Q: Will there be additional trainings available?
Yes. Workshops will be offered on an ongoing basis. To see the current schedule and sign up for a workshop, click here.
Q: How do I get access to the Navigate platform?
You can access the Navigate platform through the My Campus portal. Click on the EAB icon on the launchpad.
The training site can be accessed by visiting umaine.campus-training3.eab.com/
Q: How often is Navigate updated?
Data in Navigate is pulled directly from MaineStreet each night. Any changes made to a student’s record in MaineStreet will be reflected in Navigate the following day.
Q: Are student notes subject to FERPA?
Yes. Student notes in Navigate are part of the student’s educational record and subject to FERPA. You can view the policy for Recording Appointment Summary Reports and Notes in Navigate.
Q: Who or what determines access to data in the tool?
Navigate identifies different roles within the tool which is dependent on your job responsibilities. If you are interested in how roles are determined please contact the Office of Student Records.