Authorizing a User to View or Pay Your Bill Online

In compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA), your student financial records may not be shared with a third party without your written consent. Adding an authorized user in TouchNet’s Bill+Payment Suite is your written consent that an individual may view your account information and make payments on your behalf. The University of Maine will not release information in any other manner without a completed Student Consent to Release Information Form. Please note that authorized users DO NOT have access to your stored payment methods, academic records, or other personal information. Follow the instruction below to establish a parent or other person as an authorized user to view and/or pay your University of Maine System student account.

  1. After logging into the MaineStreet portal, click the Student Center tile.
  2. Go to Financials area, then View/Pay Bill.
    • Note: You may need to disable pop-up blocking in your browser to reach TouchNet.
  3. Under My Profile Setup on the right side of the page, select the menu option Authorized Users.
  4. Choose Add Authorized User, then enter the email address of the Authorized User.
  5. Select the access options for the authorized user: Billing Statement Access and/or Payment History Access.
    • Billing Statement Access: Would you like to allow this person to view your billing statement?
      • If you select “No”, the authorized user will be able to view only the current balance, but will not see your billing statements.
    • Payment History Access: Would you like to allow this person to view your payment history?
      •  If you select “No”, the Payment History tab will show only payments the authorized user has made.
      •  If you select “No” for both the Billing Statement Access and Payment History Access, the authorized user will only be able to process payments on your account
    • Payment Plan Communications: Would you like to allow this person to receive payment plan communications?
      • If you select “Yes”. the authorized user will receive notification when payment plan amounts change, as well as payment reminders
  6. Click the Continue button after making your selection.
  7. After carefully reading the agreement for authorizing a user, click the I Agree option, then click Continue.
  8. The authorized user will receive email notification along with instructions for logging into their Bill+Pay account.
  9. Click the Home icon to return to the main TouchNet screen.