Contact Information

University of Maine
Office of Student Financial Aid
5781 Wingate Hall
Orono, Maine 04469-5781

Tel: 207.581.1324
Fax: 207.581.3261

Office Contact Hours:

Monday:   8:30 am – 4:30 pm
Tuesday:   9:30 am – 4:30 pm
Wednesday:   8:30 am – 4:30 pm
Thursday:   8:30 am – 4:30 pm
Friday:   8:30 am – 4:30 pm

Advising Hours:

Monday:   8:30 am – 3:30 pm
Tuesday:   9:30 am – 3:30 pm
Wednesday:   8:30 am – 3:30 pm
Thursday:   8:30 am – 3:30 pm
Friday:  8:30 am – 3:30 pm

Before you contact us, a note about privacy:

Family Educational Rights and Privacy Act — FERPA

The Family Educational Rights and Privacy Act, or FERPA, is a Federal law which protects the privacy of student education records. Once a student either turns 18 years of age or attends a school beyond the high school level, all education privacy rights transfer to the student. University of Maine employees can speak with a parent or guardian about the student’s personal information up until August 15th of the current year. After this date, a signed Student Consent to Release Information Form (PDF) is required in order to speak to anyone other than the student about the student’s personal information. Personal information includes: academic information such as the student’s schedule, instructors, grades, GPA, suspension, requests for official or unofficial transcripts, etc.; all financial aid information specific to the student; billing information and charges. The form must be signed by the student and must be filled out completely. Once the form is completed, submit it to the Office of Student Records either by mail at 5781 Wingate Hall, Room 100, Orono, Maine 04469-5781 or via fax at 207.581.3453.  Please note that the FERPA form is different than the HIPAA form which is a consent to release medical information.

Meet Our Staff

  • Connie Smith


  • Tiffany Butler

    Senior Associate Director

  • Jessica Hickernell

    Associate Director

  • Meredith Lee

    Assistant Director II

  • Lori Watson

    Assistant Director II

  • Amy MacDougall

    Assistant Director/Job Locator Coordinator

  • Amy Ross

    Assistant Director

  • Ashley Elliott

    Assistant Director

  • Derek Dubois

    Senior Data Analyst

  • Simon Ferland

    Assistant Director of Operations and Reporting

  • Jessica Devou

    Senior Staff Associate

  • Amy Coleman

    Senior Staff Associate

  • Caryl Willette

    Financial Aid Specialist

  • Kara Boyington

    Financial Aid Specialist

  • Billie Jo Theriault

    Financial Aid Specialist

  • Maci Volz

    Financial Aid Specialist

  • Jennifer Brown

    Financial Aid Specialist

  • Steven Doman

    Graduate Assistant

  • Fiona Hendry

    Graduate Assistant

  • Souban Doualeh

    Graduate Assistant

  • Michael Pierce

    Graduate Assistant

  • Kayla Goodwin

    Graduate Assistant