Emergency Reporting

If you encounter a potentially life threatening emergency, such as the smell of gas, oil or smoke, contact Public Safety immediately (campus phones dial 911, cell phones dial 581.4040).

During normal work hours (Monday thru Friday, 7:00 a.m. – 4:30 p.m.), please also notify Facilities Management at 581.4400.

Non-Emergency Reporting

FM would like to hear from you regarding maintenance issues and unsafe conditions on campus.

  • Dorms concerns: contact Property Management at 581.4444
  • General campus related contact:  Non-emergency issues call:  207 581-4400 or fill out a customer request form at:  https://apps.maine.edu/FMRequests/request.xhtml also found on on UMS quick links:  FACILITIES MANAGEMENT REQUESTS  

Examples of some of our most common non-emergency issues and unsafe conditions are included below.

Unsafe Conditions

  • Street Lights Out
  • Trip/Slip/Fall Hazards
  • Exit Lights Out
  • Broken Railings
  • Damaged Stairs/Steps
  • Elevator Out of Service
  • Missing Fire Extinguishers

Hot & Cold

  • Room Too Hot
  • Room Too Cold
  • Window Won’t Shut
  • No Hot/Cold Water


  • Leaking Radiators
  • Water Leak
  • Roof Leak
  • Dripping Faucet


  • Missing Manhole Covers
  • Recycling & Trash Collection
  • Broken Floor Tiles
  • Plugged Toilet
  • Broken Light Switch
  • Sticky Locks
  • Missing/Damaged Pipe Insulation