FAQs

Got some questions? We’ve got answers! Browse our list of Parking’s Frequently Asked Questions here. If you cannot find the answer that you are looking for, you may check our Rules & Regulations page or reach out to Parking Services at any time.

Where to Park

If you are a student or staff member, then no. Visitor parking is for visitors to this campus only and requires a visitor pass.

See our Visitor Parking pass page for more information on which works best for you: https://umaine.edu/parking/visitors/.

Yes, visitors, students, and staff are all welcome to park in Mobile Pay Parking spaces as long as the time has been paid for. All those in violation i.e. no payment or overtime parking will be cited. 

No. Parking in fire lanes is not permitted for any length of time. That said, we do not consider the vehicle “parked” if someone (including a friend) is inside the vehicle, with the keys, ready to move it.

If someone cannot stay with the vehicle, 30 minute loading zones are available by dorms buildings, and can be used with a permit from Parking & Transportation Services. A loading zone pass can be picked up at the Parking Office or sent electronically to be printed and used in the vehicle. 

Please park in the lot which your parking permit allows. Visit the Campus Map to find your permit’s parking zones.

My Parking Account

Yes, you can add vehicles to your account through the online portal. Enter the portal as you would to purchase a permit but look for the “VEHICLES” button on the top left-hand corner. 

You can then manage your account by adding new vehicles or updated current ones. If you have purchased a new vehicle and plan to use the same plate you should update the year, make, model, color and style of the vehicle when you begin driving the new vehicle. 

Click here for the parking portal link.

Yes, you can manage your account through our online portal. Once logged in you can click on your name in the top right-hand corner. Select “manage your account information”. This will bring you to your account information page. You can then update, remove, and add addresses, email addresses and phone numbers.  

Click here for the parking portal link.

There is usually a 2-week delay between a start date and our system getting the new employee information synced.

As a new employee you should have been given a temporary two week pass to get you through this period. If one was not given to you please stop into the Parking Office and we can issue you one.

If it has been more than two weeks and you are still having trouble purchasing a permit, please send us an email and we can look into your individual account and updated it accordingly. 

Citations

No, warnings are not guaranteed on your first violation.  Citations are issued when a vehicle is found to be in violation of the Rules and Regulations.

The University of Maine running out of parking spaces is extremely rare and unlikely, and we will make special allowances if it does occur. We cannot, however, ensure that there are always parking spaces in the individual’s preferred lots.    

Commuter parking spaces are consistently available in the Satellite Lot, the Hilltop Commuter Lot, Belgrade Lot, and the York Village Lot. Regularly updated counts of parking spaces on campus can be found by visiting our space count website on the UMaine SideKick web app or at: https://sousa.umerl.maine.edu:444/parkinglotstatus/parkingstatus.aspx.

View our Mobile Pay Parking page for additional places to park.

When a citation is issued it stays with the Parking Office for payment. However, after 14+ days left unpaid it is then transferred to the Bursar Office for collections.

The date showing on your Bursar account is the date it posted to your account not the issue date of the citation itself.

Prior to transfer, you can also see your citations information under your account on the Parking Portal.

Your vehicle would have been towed by Sullivan’s Automotive Services. They are located at: 84 Airport Rd. Old Town, ME 04468. 

Their contact numbers are :

Dispatch Office Phone : 207.827.2413 / Fax : 207.827.-3616
Business Office Phone : 207.817.0142 / Fax : 207.817.0143

Permits

After-hours parking passes can be obtained at the University Police Department. Passes are not required in blue and black lots after 4pm (4pm-6am) on weekdays and on Saturdays and Sundays, with the exception of the Winter Parking Ban.

Passes are recommended especially if staying overnight. Please know that the Winter Parking Ban does run November 1st – May 1st regardless of weather. This parking ban restricts overnight parking to two lots from midnight to 6am. These lots are: the College Ave South lot and the Black section of the Bridge Tennis Court lot.

You can register your bicycle at the University Police Department. When you stop in at UMaine PD they will give you a registration sticker and also log all your bicycle information at that time. https://umaine.edu/parking/bicycle-registration/.

Yes. Please visit the Parking Office between 8:00 a.m. to 4:00 p.m. (Monday – Friday) and we can issue you a Temporary Visitor Pass to you at no charge. A printable version can also be sent to your visitor to be printed before arrival. If for some reason they arrive after hours a temporary day pass can be obtained at the University Police Department.

Accessibility FAQs

(visit our Accessibility Parking page for more info)

Yes. We are a “parking-by-permit” campus. Faculty, staff, and students purchase a yearly permit. Visitors to the campus may obtain a one-day permit free of charge or purchase a yearly permit. For more information on Visitor Permits, visit the Visitor Permits page.

Visitor permits are also available at:

  • The Parking and Transportation Services Office is located at – 5702 DTAV Community Building (138 Rangeley Road), across from the UCU on Rangeley Road (Year-long permits are also available to purchase at this location – Open 8:00 a.m. to 4:00 p.m.)
  • The University Police Department – 81 Rangeley Road. There is a parking pass kiosk in the main lobby available after hours only (Between 4:00 p.m. to 8:00 a.m., Monday-Friday and on weekends and holidays)
  • The Buchanan Alumni House – 160 College Ave. (Open 8:00 a.m. to 5:00 p.m.)
Example of ADA Accessible parking permit & UM permit combind

Yes. As long as both permits, a state-issued accessible placard and a University permit/pass, are displayed, you can park in any accessible-designated space.

The egress area is next to the accessible space reserved to allow a disabled person to get out of their vehicle. If your vehicle is parked there, it limits accessibility. If you find all of the handicapped spaces full, try an adjacent lot. A parking lot on the other side of the building may have an open space. If you continue having difficulties, contact Student Accessibility Services at 207.581.2319 for more information. 

If you notice someone without a proper accessible pass/placard parking illegally, please notify Parking Services (581-4047) and someone will be sent to the area to investigate.

Yes, Parking and Transportation Services will issue you a temporary accessible permit for up to seven days. The permit gives the individual time to go through the State of Maine if a permit is required past 7 days. Limited on one 7-day pass per calendar year. This permit is valid for accessible spaces on the campus only. You will be provided with a state accessible permit request form (PDF) requiring your doctor’s signature.

Once signed, the paperwork can be brought to the Bangor BMV and a placard can be issued that same day, mailing or faxing the paperwork could create a week-long lead time for receiving the placard by mail.

Yes! The enforcement officer wasn’t present when you got out of your vehicle and will not know the difference. You are going to be responsible for a $200 citation and the charge of having your vehicle towed and stored unnecessarily. Avoid this by stopping at the Parking and Transportation Services for a temporary permit.

No, the State of Maine has strict regulations for the issuing of temporary accessible parking passes. As instructed the original 7 day pass is issued in order to give time for the customer to go though the State of Maine and obtain a placard. Our accessible parking pass can not be renewed or extended. Please make sure you start the State of Maine paperwork process promptly. Once signed the paperwork can be brought to the Bangor BMV and a placard can be issued that same day, mailing or faxing the paperwork could create a week long lead time for receiving the placard by mail.

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