Constructive Conversations: The Power of Giving and Receiving Feedback
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Many of us have experienced feedback as uncomfortable terrain that we navigate without a map. So let’s demystify it! In this training, we will share a “map” along with skills that can help feedback be useful and supportive whether we are on the giving or the receiving end of the equation.
Rooted in the basics of Nonviolent Communication, this training will also include concepts introduced in the book Thanks for the Feedback, by Sheila Heen & Douglas Stone, interpreted through the lens of Nonviolent Communication. We will also touch upon concepts shared by neuroscience educator Sarah Peyton that help us understand some of the neurobiology present in feedback conversations.
Constructive Conversations can increase trust, collaboration, and effectiveness in any workplace or organization.
About Constructive Conversations: The Power of Giving and Receiving Feedback
- Increase your understanding of what makes feedback challenging
- Improve your ability to offer feedback that leads to improved competence, productivity, connection, and trust
- Improve your ability to make constructive use of feedback you receive
- Become clear about the difference between sharing feedback and sharing your personal pain
- Learn to prepare constructively in advance for feedback conversations
- Experiment with types of feedback and when/how to use them
In this interactive seven-hour training, participants will explore the basic skills of constructive conversations:
- Opportunities to practice the skills being taught
- Unpacking what makes feedback challenging, especially in professional settings
- Learning and practicing 3 types of feedback
- Learning the components of skillful feedback
- Becoming aware of and asking for the type of feedback we would like
- Distinguishing sharing feedback from expressing our upset emotions
Leah Boyd
International Center for Nonviolent Communication Certified Trainer
Clarity Services, LLC Co-Founder
Program Details
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