Photo Submission Guidelines

Give us your best smile, Black Bear!

Kindly wait to receive your email invitation to the Photo Submission Portal. The message will be sent to your maine.edu email and will include a unique link to the CloudCard system. Invitations are sent in batches, so it’s normal for others to receive theirs at different times.

📌 Incoming Fall students will receive their photo submission email invitations beginning in mid-May throughout august. please be patient!

Transfer Students: if you already have a photo in our system from a previous Maine system campus, email us immediately and let us know.

Thank you for your patience and keep an eye on your maine.edu email. If you do not receive an invite a month before classes begin, please contact us. We’re excited to welcome you to campus!

3 polaroids of student mainecard headshots light background

Photo ID Requirements

Please verify that your photo meets the following requirements before uploading your photo. Your ID photo must meet all of the requirements below:

  • Cropped slightly above head to middle of chest
  • Taken against a plain, light background
  • Must be taken in color
  • No sunglasses, hats or anything obstructing face
  • Positioned directly facing the camera with eyes open
  • Clear photos only; blurry photos will be denied
  • Size must be no larger than 2MB in size
  • Contact us about religious or medical accommodations
Accepted vs denied photo examples for MaineCard. The photo on the left has "approved" in green letters" with "denied" on the left being in red.

How to Submit Your Mobile MaineCard ID Photo

1. Be sure to use a compatible browser such as Chrome, Internet Explorer, or Microsoft Edge. Firefox and Safari are incompatible browsers and will cause errors.

2. Check your UMS (maine.edu) email account for a unique link invitation to submit your photo. Don’t see it? Check your spam folder.

3. Sign in to the Online Photo Submission portal and submit your Mobile MaineCard ID photo and government-issued ID in the appropriate slots.

4. Be sure your photo and government ID meet all requirements as listed below so as to avoid photo rejection.

Photo Submission FAQ’s

Photos are approved as fast as they can be! Please remember that the MaineCard Office is closed on Saturday, Sunday, and any official university holidays.

No problem, we are happy to help. Please visit the details on How to Submit Your Photo ID below. Feel free to reach out to the MaineCard Office for help.

The Photo Submission Committee will always provide a reason for a denied photo. Please submit a new one that matches the Photo Requirements and you should be good to go!

Typically a Driver’s License or Passport will work. If you are unsure, please visit our List of Acceptable Forms of Government-Issued ID.

Place both of your 2 Supporting Documents side-by-side and take a photo of them. Then upload your 1 photo in the ID Verification Document upload slot.

Great! If you have already submitted a photo and it’s been approved, please begin the enrollment process for your Mobile MaineCard now.

What type of government-issued ID to do I need to submit for my Mobile MaineCard?

Acceptable Forms of Government ID

  • U.S. State or Territory Driver’s License
  • U.S. Passport
  • U.S. Passport Card
  • U.S. Military ID Card
  • U.S. Federal or State Agency ID Card
  • Foreign Passport (must be in English)

*If you do not have one of the IDs above, you may use 2 Acceptable Supporting Documents instead.

Acceptable Forms of Supporting Documents* (MUST provide 2 of the below)

  • Drivers Permit
  • High School Photo ID
  • Certified Birth Certificate
  • High School Yearbook photo of senior photo
  • Certified University of Maine Transcript
  • Military Discharge DD214
  • Certified Marriage License

Find more details on Supporting Documents at Online Photo Submission Instructions.

Questions?

Email um.mainecard@maine.edu.