Faculty & Staff Resources

Winter Break & Winter Session Support Hours: Phone – Live Chat

  • Sunday: Closed
  • Mon – Thu: 8:00am – 6:00pm
  • Fri: 8:00am – 5:00pm
  • Sat Jan 4th & 11th: 10:00am – 4:00pm
  • Closed: Dec 24th & 25th
  • Closed: Jan 1st

Winter Break Hours: Fogler Library (1st-floor Info Commons):

  • Sunday: Closed
  • Monday – Friday: 8:00am – 4:30pm
  • Saturday: Closed
  • Closed: December 24th & 25th
  • Closed: January 1st

Media Services Phone Support and Hours: 207.581.2500

  • Monday – Friday:  8:00am – 4:30pm
  • Saturday – Sunday: Closed

Account Information

Your UMS Account

Your UMS Account must be activated in order to register a device. If you have your ID# and Activation Key, visit accounts.maine.edu. Click the Account Activation link and follow the instructions on that page. For additional information or support, please contact the Help Desk at 1.800.696.4357.

Mobile MaineCard

How do I set up my Mobile MaineCard?
The MaineCard Office is the best resource for most issues with adding the Mobile MaineCard to your mobile wallet.
The IT Help Desk is the best resource for DUO/MFA.

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Network Resources

Connect to Wireless

When connecting to wireless on campus, please connect to Eduoroam. This provides you with the best network connectivity for your needs at UMaine. If your device does not support Eduoram, create a ticket so we can come up with a solution for you.

How do I connect to Eduroam? Windows, Mac, Android/iOS.

VPN

The Remote Access VPN service is used to provide a secure connection to access and use campus network resources when you are not on campus.

The Restricted VPN services is used for specific resources.

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Business & Academic Resources

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