UMS:IT is initiating the final phases for Required Windows 11 Upgrades on all institutional devices. User’s should now be receiving Targeted emails and Windows pop-up notices from UMS:IT with information, support sites, and next steps. August 1, 2025 UMS:IT begins auto-upgrading eligible and compatible devices prior to the Microsoft end-of-support in October, 2025. Please review Windows 11 Upgrade Process FAQ
UMaine IT Service Desk Hours
Phone – Email- Live Chat: Summer Break Support Hours
- Sunday: Closed
- Monday – Thursday: 8:00am – 6:00pm
- Friday: 8:00am – 5:00pm
- Saturday: Closed
- Friday, July 4th: Closed
- Phone: 1.800.696.4357
- LiveChat Now With a Support Agent
- Email Support: help@maine.edu
- Submit an IT Service Request or Problem Report
Summer Break 2025 Walk-in Support Hours: Fogler Library (1st-floor Info Commons)
- Sunday: Closed
- Monday – Friday: 8:00am – 4:30pm
- Saturday: Closed
- Friday, July 4th: Closed
- Phone: 1.800.696.4357
- LiveChat Now With a Support Agent
- Email Support: help@maine.edu
- Submit an IT Service Request or Problem Report
Media Services Phone Support and Hours: 207.581.2500
- Monday – Friday: 8:00am – 4:00pm
- Saturday – Sunday: Closed
- Closed – Friday, July 4th and Monday, September 1st
- LiveChat Now With a Support Agent
- Email Support: help@maine.edu
- Submit an IT Service Request or Problem Report
Popular Technology Services
Additional Technology Resources & Information
UMS People Search