Key Operator Information

How to order Toner Supplies for a Xerox Device

To order toner, waste toner, and staples reference the linked knowledgebase article and email making certain to include the device serial number(s) (ex. UMS0001), and the toner cartridge colors required for each device listed where you are the Key Operator. UMaine IT will handle ordering of any additional supplies (specifically drums and fusers). If a Xerox technician asks about these parts, please direct them to UMaine IT.

How to order Standard Copier Paper for use in Xerox Devices

To order paper reference the linked knowledgebase article and use the WB Mason supplier in Mainstreet Marketplace, using the appropriate central paper supply budget shown for UM/UMM.

Xerox Device Key Operator Manual

For additional information on responsibilities and process, UMS:IT prepared a manual of knowledgebase articles you can reference.

Please remember that the UMaine IT Support team has identified individuals within our team that provide backup Key Operator support for the campus. The UMaine IT Support team will also order and stock a limited supply of toner and waste cartridges for each of the Xerox device models on campus. If you or someone on your team require assistance, please contact the IT Helpdesk by phone at 1-800-696-4357 or email to