UMS:IT is initiating the final phases for Required Windows 11 Upgrades on all institutional devices. User’s should now be receiving Targeted emails and Windows pop-up notices from UMS:IT with information, support sites, and next steps. August 1, 2025 UMS:IT begins auto-upgrading eligible and compatible devices prior to the Microsoft end-of-support in October, 2025. Please review Windows 11 Upgrade Process FAQ.
UMaine IT Service Desk Hours
Phone – Email- Live Chat: Fall Semester Hours Week 1
- Friday, August 29: 8:00am – 5:00pm
- Sunday, August 31: 10:00am – 2:00pm
- Monda, September 1: 10:00am – 2:00pm
- Tuesday – Thursday: 7:30am – 7:00pm
- Friday: 7:30am – 5:00pm
- Saturday: Closed
- Phone: 1.800.696.4357
- LiveChat Now With a Support Agent
- Email Support: help@maine.edu
- Submit an IT Service Request or Problem Report
Fall Semester Week 1 Walk-in Support Hours: Fogler Library (1st-floor Info Commons)
- Friday, August 29: 8:00am – 4:30pm
- Sunday, August 31: Closed
- Monday, September 1: Closed
- Tuesday – Thursday: 8:00am – 8:00pm
- Friday: 8:00am – 5:00pm
- Saturday: Closed
- Phone: 1.800.696.4357
- LiveChat Now With a Support Agent
- Email Support: help@maine.edu
- Submit an IT Service Request or Problem Report
Media Services Phone Support and Hours: 207.581.2500
- Monday – Thursday: 8:00am – 8:00pm
- Friday: 8:00-6:00pm
- Saturday – Sunday: Closed
- LiveChat Now With a Support Agent
- Email Support: help@maine.edu
- Submit an IT Service Request or Problem Report
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