Patti Miles, Ph.D.

Dr. Miles received her Ph.D. from the University of Texas at Arlington in Operations and Supply Chain Management in 2008, and her Master’s degree in Management from the Georgia Institute of Technology in 1992. Prior to completing her Ph.D., she spent 25 years in the United States Army as a logistics officer. During her tenure as an Army Logistics Officer, she participated in the planning and execution of countless missions in support of both Global Wars on terrorism (Afganistan and Iraq). As such, she has moved everything from ice to trash, tanks to fuel, and people to boxes around the world via ship, cargo plane, pipeline, railroad, and truck.

Her experience is robust and certainly reflected in her research. She is keenly interested in ‘the greater good’, pursuing research that examines corporate accountability, the costs of efficiency, and, more recently, corporate taxes and executive compensation. She accomplishes research with the tenacity of an Army officer and the breadth of a scholar.

Education

  • Ph.D., The University of Texas at Arlington (2008)
  • Masters of Management, The Georgia Institute of Technology: Operations Management (1990)
  • B.S., Psychology and Military Science, Weber University (1993)

Dr. Patti Miles’ CV

Publications

Refereed Research Publications:  283 citations, H-index: 7; i10-index: 6

Ledford, A., Beckner, M, Conkright, W., Raver, C, Dixon, D, Miles, P, Martin, B, Nindl, B, Lynch, S. (2022). Psychological and Physiological changes during basic, underwater, demolition/SEAL training. Physiology & Behavior, Vol 257.

Ledford, A., Luning, C., Miles, P., and Dixon, D. (2022) The Role of Mindfulness and Resilience in Navy SEAL Training. Military Psychology, Forthcoming.

Jones, N., Miles, P., & Beaulieu, T. (2021). The value of social media advertising on tourist behavior: A game-changer for small rural businesses. The Journal of Small Business Strategy, Special issue Rural Entrepreneurship, Volume 31, Issue 4. (1 Citation) https://doi.org/10.53703/001c.29478

Miles, P. & Angelis, J. (2021). Firm Innovation: Understanding what fuels the gap. Accepted for publication on August 25, 2021, in the Journal of Social Responsibility. (SRJ-06-2021-0235).

Ledford, A., Lunning, C., Miles, P., Dixon, D., & Lynch, S. (2021). Investigating the Measurement of and Interrelationship between Resilience, Hardiness, and Grit in a Population of Navy SEAL Candidates. American Journal of Management. 21(3), 2021. (Impact 1.697) (6 Citations)

Peterson, M., Sanderson, W., Kussainov, H., Hobbs, S., Miles, P., Scollay, H., & Clayton, H. (2021). Effects of Racing Surface and Turn Radius on Fatal Limb Fractures in Thoroughbred Racehorses. Sustainability in the Equine Industry, 13(2), 539; https://doi.org/10.3390/su13020539 (Impact: 2.59)

Ledford, A., Dixon, D., Luning, C., Martin, B & Miles, P. (2020) Navy Seal Resilience: Do Psychological and Physiological predictors matter in training? Journal of Behavioral Medicine 46 (3-4) 290-301. (Impact: 3.6)

Miles, P., Peterson, M., Bement, D., & Miles, G. (2018) Higher Education: Exploring Productivity Over Time. Journal of Applied Research in Higher Education, 10(4): 534-546. (4 Citations, impact .72)

Miles, P. & Miles, G. (2015). Disentangling the Corporate Social Responsibility and Financial Performance Relationship: Examining the Mediating Role of Productivity. In Warkentin, M. (ed.) Trends and Research in the Decision Sciences: Best Papers from the 2014 Annual Conference. Upper Saddle River, New Jersey: Pearson FT Press

Miles, P. & House, D. (2015). The Tail Wagging the Dog; An Overdue Examination of Student Teaching Evaluations. International Journal of Higher Education, 4(2): 116-126 (34 Citations)

Zhang, G., & Smith, S. Miles, P., (2014) Content and Design and Trends of Chinese Corporations Homepages. International Journal of Electronic Business, 11(2), 153-175. (4 Citations)

Miles, P. & Erhardt, N. (2014). Top Management Diversity is Good for Business: Exploring the Mediating Role of CSR Measures. Journal of Business and Economics, 5(4): 449-461.(6 Citations)

Miles, P. (2013). Why Do Educated, Successful Women Leave The Workforce? American International Journal of Social Science, 2(2): 15-19. (10 Citations)

Miles, P. (2013) Competitive Strategy: The link between Service Characteristics and Customer Satisfaction. Journal of Quality and Service
Miles, P., & Miles, G. (2013). Corporate Social Responsibility and Executive Compensation: Exploring the Link. Social Responsibility Journal, 9(1): 76-90. (56 Citations)

Porter, T. & Miles, P. (2013). CSR Longevity: Evidence from Long-Term Practices in Large Corporations. Corporate Reputation and Review, 16(4): 313-330. (26 Citations)

Porter, T. & Miles, P. (2011) Evidence from the CSR Halo. Proceedings of the International Association for Business and Society. 22(287-299) (13 Citations)

Zhang, G., & Smith, S. Miles, P., (2014) Content and Design and Trends of Chinese Corporations Homepages. International Journal of Electronic Business, 11(2), 153-175. (4 Citations)

Zhang, G., & Miles, P., (2012). China Turns to Tweeting: Exploring the Problematic use of Tweeting in China. International Journal of Business and Social Science, 3(7): 91-94 (19 Citations)

Miles, P., Miles, G., & Cannon (2012) Servicescape and Customer Satisfaction: Exploring the Contingent Role of Business Strategy. International Journal of Operations and Production Management, 32(7): 772-795. (87 Citations)

Research Under Review 

Ledford, A., Miles, P., Luning, C., and Dixon, D. (2020) Grit, Resiliance and Hardiness A predictor of BUD/S success? Under review at the Journal of Personality and Theory.

Jurick, S., Miles P. (2021) CEO Pay and Employee Median Income: And exploration of the gap and productivity. Under review at the Journal of Financial Research- Rejected and being reworked.

Ledford, A., Miles, P., Luning, C., and Dixon, D. (2020) Understanding the measures of Mindfulness and Hardiness: An in depth analysis. An invited publication Under review at the Military Psychology.

Dixon, D., Miles, P., Ledford, A., Luning, C. (2021) Reimging Leadership with Mindfulness: Do Grit and Resilience Matter? Under review at the International Leadership Conference.

Research in Progress

Angelis, J. Miles, P. (2021) Firm Innovation: Understanding what fuels the gap. Data analysis is complete, front end is framed, working on discussion.

Das, M., & Miles, P., (2021) Social Entrepreneurship and generic strategies. Data analysis is in progress, front end is in progress.

Ledford, A., Miles, P., Luning, C., and Dixon, D. (2020) Understanding the measures of Mindfulness and Hardiness: An in depth analysis. Under review at the Journal of Personality and Theory.

National Peer Reviewed Conference Papers:

Dixon, D., & Miles, P. (2020) Resilience: Learning and Rebounding from setbacks at the edge, International Leadership Associate Conference.

Jurich, S. & Miles, P. (2020) Pay for Performance: Does the CEO Pay Ratio Affect Valuation? Financial Management Academy.

Miles, P. (2020) Teaching Online: The art and science of connecting content and students. Internatinal Higher Education Teaching and Learningin Conference in South Africa.

Miles, P. & M. Peterson (2017) Productivity in higher education. Decisions Sciences Annual Meeting.

Miles, P. (2015) Understanding Teaching evaluations. Decisions Sciences Annual Meeting.

Miles, P. & Miles, G. (2015). Disentangling the Corporate Social Responsibility and Financial Performance Relationship: Examining the Mediating Role of Productivity. Decisions Sciences Annual Meeting.

Miles, P. & Miles (2014) Productivity: A Mediator of the relationship between CSR and Performance. Decisions Sciences Annual Meeting.

Miles, P.C. (2013) How Does Course Type, Class Size, Professor Gender & Course GPA Impact Student Teaching Evaluations: A Statistical Inquiry. Academy of Management

Miles, P. & Erhardt, N. (2013) A statistical analysis of the impact of top management diversity and business performance. Decisions Sciences Institute

Miles, P. (2013) How Does Course Type, Class Size, Professor Gender & Course GPA Impact Student Teaching Evaluations: A Statistical Inquiry. Academy of Management

Miles, P. & Miles, G. (2012) Exploring outcomes of sustainable firms: Executive compensation, taxes and economic performance. Academy of Management

Miles, P. (2012) Does quality extend to corporate social performance? Decisions Sciences Institute

Miles, P. (2012) Does the use of Clickers enhance classroom dynamics? Decisions Sciences Institute

Miles, P., Miles, G., and Harkins, J. (2011) Structure, Strategy and Industry Performance: Exploring the Link. Decisions Sciences Institute

Miles, P. & Miles, G. (2010) CEO Pay and CSR: Do Managers Put Their Money Where Their Mouth Is? Decisions Sciences Institute

Collett, P. & Miles, G. (2010) Closing the gap: As CEO pay and employee pay align, so does firm profitably, & productivity. IABS proceedings

Collett, P. & Vollmers, G. (2010) Opportunistic Behavior in the Healthcare Industry: The Impact of Imperfect Market Conditions. IABS proceedings

Collett, P. (2009) Customer Satisfaction and Loyalty: A function of Service Characteristics. Decisions Sciences Institute

Collett, P. (2009) The Moderating Role of Strategy on the Relationship between Servicescape and Customer Satisfaction. Academy of Management

Collett, P. & House, D. (2008) What do course evaluations tell us? Decisions Sciences Institute

Collett, P. (2008) Porter’s Generic Competitive Strategies: an examination of service characteristics. Academy of Management

 Professional Impact Through Presentation and Invited Talks

Invited by the Commander of Special Operations Command to speak on the statistics around our SEAL study. In the end, DARPA awarded a $71 Million grant for the research.

Crafted an in debth study of Information Technology across the UMaine System. Ultimately culminated in a $50 Million dollar grant from the System Trustees, and then another $50 Million Dollar Grant from the State of Maine. I was called out and awarded for leading this important transformation.

Created and chaired the first Faculty University Level IT committee.

Invited by the Provost to speak at a faculty forum by Provost Jeffery Hecker about LEAP and the Foundational Competencies for the 21st Century.

Invited by Brian Doore to attend the Multi State Collaborative for NEASC accreditation.

Invited Presentation: (March 2012) University of North Texas. Provided a complete presentation to the faculty and doctoral students on my work with executive compensation and taxes.

Contacted by the New York Times journalist David Kocieniewski (awarded the Pulitzer Prize for explanatory journalism 2012) in reference to research on executive compensation and corporate taxes.

Invited Presentation: (May 2010) WBRC Architects and Engineers. Provided a complete strategic analysis, presented to the CEO, CFO and COO.

Invited Presentation: (November 2008) Televised Presentation about issues Women face in the workplace. Bangor Evening News for two nights.

Other Scholarly Activities

Reviews for Journals

  • Journal of Higher Education Research September 2019
  • Cogent Education (Feb 2019)
  • Cogent Business & Management (Jan 2018)
  • Journal of Higher Education Research (2018)
  • California Management Review (2017)
  • California Management Review (2017)
  • California Management Review (2016)
  • Journal of Operations Management Research (2015)
  • Management Research Review (2014)
  • Healthcare Research Review (2013)
  • South American Journal of Economics (2013)

Cases written for teaching

Miles, P. (2010) Closing the gap: Linking Strategic Capabilities with Actions. Local case Written and presented as a live case in BUA 649.

Collett, P. (2009) The Family Doc: A Struggle against Health Insurance. Local Case, Written and presented and utilized as a live case in BUA 649.

Collett, P. (2009) The Maine Business School. Written in conjunction with several other faculty members for use during residency week.

Academic Awards and Honors

  • Faculty advisor to the Board of Trustees Fall 2014 through Spring 2020
  • Graduate Faculty mentor of the year 2018
  • Best Application Paper. Decision Sciences Institute Annual Conference 2014
  • Maine Business School Research Award 2014
  • Won the University of Maine Research Grant for Summer 2012
  • Recognition for driving the AACSB accreditation at Maine, Chosen as the chair of the AOL Committee as a junior faculty member
  • Graduate Dean Doctoral Fellowship, The University of Texas at Arlington, 2006-2010