Patti Miles

Associate Dean of Business

Dr. Miles received her Ph.D. from the University of Texas at Arlington in Operations and Supply Chain Management in 2008, and her Master’s degree in Management from the Georgia Institute of Technology in 1992. Prior to completing her Ph.D., she spent 25 years in the United States Army as a logistics officer. During her tenure as an Army Logistics Officer, she participated in the planning and execution of countless missions in support of both Global Wars on terrorism (Afganistan and Iraq). As such, she has moved everything from ice to trash, tanks to fuel, and people to boxes around the world via ship, cargo plane, pipeline, railroad, and truck.

Her experience is robust and certainly reflected in her research. She is keenly interested in ‘the greater good’, pursuing research that examines corporate accountability, the costs of efficiency, and, more recently, corporate taxes and executive compensation. She accomplishes research with the tenacity of an Army officer and the breadth of a scholar.

Teaching Areas

  • Supply Chain Management

Dixon, D, Raver, C., Miles, P., Ledford, A., (2025). A Deep Dive into Perseverance: The Role of Self-Leadership in Progressing Through Long-Term Stressful Experiences in U.S. Navy SEAL Training. Journal of Leadership and Organizational Studies. DOI: https://doi.org/10.1177/15480518251341400

Angelis, J., Miles, G., & Miles, P. (2025) Doing Good, or Doing Great? An Investigation of the Effects of CSR on Firm Financial Performance and Employee Compensation. Society and Business Review. Vol. 20 No. 2, pp. 369-386. https://doi.org/10.1108/SBR-07-2024-0202

Jones, N., Beaulieu, T., & Miles, P. (2023). Challenges of Digital Transformation in Rural Businesses: An Exploratory Paper. Journal of Micro & Small Business Management, Vol. 4, issue 2.

Ledford, A., Beckner, M, Conkright, W., Raver, C, Dixon, D, Miles, P, Martin, B, Nindl, B, Lynch, S. (2022). Psychological and Physiological changes during basic, underwater, demolition/SEAL training. Physiology & Behavior, Vol 257.

Ledford, A., Luning, C., Miles, P., and Dixon, D. (2022) The Role of Mindfulness and Resilience in Navy SEAL Training. Military Psychology, Forthcoming.

Jones, N., Miles, P., & Beaulieu, T. (2021). The value of social media advertising on tourist behavior: A game-changer for small rural businesses. The Journal of Small Business Strategy, Special issue Rural Entrepreneurship, Volume 31, Issue 4. (1 Citation) https://doi.org/10.53703/001c.29478

Miles, P. & Angelis, J. (2021). Firm Innovation: Understanding what fuels the gap. Accepted for publication on August 25, 2021, in the Journal of Social Responsibility. (SRJ-06-2021-0235).

Ledford, A., Lunning, C., Miles, P., Dixon, D., & Lynch, S. (2021). Investigating the Measurement of and Interrelationship between Resilience, Hardiness, and Grit in a Population of Navy SEAL Candidates. American Journal of Management. 21(3), 2021. (Impact 1.697) (6 Citations)

Peterson, M., Sanderson, W., Kussainov, H., Hobbs, S., Miles, P., Scollay, H., & Clayton, H. (2021). Effects of Racing Surface and Turn Radius on Fatal Limb Fractures in Thoroughbred Racehorses. Sustainability in the Equine Industry, 13(2), 539; https://doi.org/10.3390/su13020539 (Impact: 2.59)

Ledford, A., Dixon, D., Luning, C., Martin, B & Miles, P. (2020) Navy Seal Resilience: Do Psychological and Physiological predictors matter in training? Journal of Behavioral Medicine 46 (3-4) 290-301. (Impact: 3.6)

Miles, P., Peterson, M., Bement, D., & Miles, G. (2018) Higher Education: Exploring Productivity Over Time. Journal of Applied Research in Higher Education, 10(4): 534-546. (4 Citations, impact .72)

Miles, P. & Miles, G. (2015). Disentangling the Corporate Social Responsibility and Financial Performance Relationship: Examining the Mediating Role of Productivity. In Warkentin, M. (ed.) Trends and Research in the Decision Sciences: Best Papers from the 2014 Annual Conference. Upper Saddle River, New Jersey: Pearson FT Press

Miles, P. & House, D. (2015). The Tail Wagging the Dog; An Overdue Examination of Student Teaching Evaluations. International Journal of Higher Education, 4(2): 116-126 (34 Citations)

Zhang, G., & Smith, S. Miles, P., (2014) Content and Design and Trends of Chinese Corporations Homepages. International Journal of Electronic Business, 11(2), 153-175. (4 Citations)

Miles, P. & Erhardt, N. (2014). Top Management Diversity is Good for Business: Exploring the Mediating Role of CSR Measures. Journal of Business and Economics, 5(4): 449-461.(6 Citations)

Miles, P. (2013). Why Do Educated, Successful Women Leave The Workforce? American International Journal of Social Science, 2(2): 15-19. (10 Citations)

Miles, P. (2013) Competitive Strategy: The link between Service Characteristics and Customer Satisfaction. Journal of Quality and Service
Miles, P., & Miles, G. (2013). Corporate Social Responsibility and Executive Compensation: Exploring the Link. Social Responsibility Journal, 9(1): 76-90. (56 Citations)

Porter, T. & Miles, P. (2013). CSR Longevity: Evidence from Long-Term Practices in Large Corporations. Corporate Reputation and Review, 16(4): 313-330. (26 Citations)

Porter, T. & Miles, P. (2011) Evidence from the CSR Halo. Proceedings of the International Association for Business and Society. 22(287-299) (13 Citations)

Zhang, G., & Smith, S. Miles, P., (2014) Content and Design and Trends of Chinese Corporations Homepages. International Journal of Electronic Business, 11(2), 153-175. (4 Citations)

Zhang, G., & Miles, P., (2012). China Turns to Tweeting: Exploring the Problematic use of Tweeting in China. International Journal of Business and Social Science, 3(7): 91-94 (19 Citations)

Miles, P., Miles, G., & Cannon (2012) Servicescape and Customer Satisfaction: Exploring the Contingent Role of Business Strategy. International Journal of Operations and Production Management, 32(7): 772-795. (87 Citations)

Education

Ph.D., The University of Texas at Arlington (2008)
MS, The Georgia Institute of Technology: Operations Management (1990)
BS, Weber University (1993)
Patti-Miles-Web
Associate Dean of Business
Professor of Management