C. Matt Graham, Ph.D.

Dr. C. Matt Graham is an Associate Professor of Information Systems and Security Management at the University of Maine. His research is in artificial intelligence (AI) and interactive marketing, employing machine learning techniques to optimize customer engagement. His research also encompasses sentiment analysis within the AI domain, particularly concerning public perceptions of AI-driven conversational agents like ChatGPT. His research has been published in the Journal of Computer Information Systems (IF: 3.317), the Journal of Research in Interactive Marketing (IF: 8.4), and several other high-quality peer-reviewed journals. In the field of information security, He focuses on leveraging AI to fortify data protection measures, ensuring data integrity and confidentiality. Within the sphere of business analytics, his work is geared towards utilizing AI algorithms to provide actionable insights for optimizing operational efficiencies. Lastly, his expertise extends to database design and development, where he focuses on creating scalable and efficient data storage solutions.

Education

  • Ph.D., Information Systems, Nova Southeastern University
  • Ms.Ed., Business Education, Southern NH University
  • B.S., Business Administration, Husson University
  • SAP Certified Instructor
  • Certified Mendix Developer

Teaching Areas

  • BIS 235: Digital Business Transformation
  • BIS 267: Database Management & Security
  • BIS 345: Business Analytics
  • BIS 363: Information Security Management

Technical Expertise

  • Relational database design and development
  • SAP Business Analytics – SAP Analytics Cloud
  • Information security and Networking solutions

Research interests

Sentiment analysis focusing on public perceptions of AI-driven conversational agents like ChatGPT, Interactive marketing, business analytics, database design & development, SQL, SAP business analytics, and business applications of AI

DEIA contributions- AACSB publication

Tackling Diversity Along Many Dimensions | AACSB

Publications

Stough, R. & Graham, C. (2023). “Physical or digital media: the mediating role of psychological ownership”, Journal of Research in Interactive Marketing, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JRIM-10-2022-0318  (Impact factor: 8.4)

Graham, C. M., & Lu, Y. (2022). Skills Expectations in Cybersecurity: Semantic Network Analysis of Job Advertisements. Journal of Computer Information Systems, 1-13. (Impact factor: 3.317)

Graham, C. (2020). Fear of the Unknown with Healthcare IoT Devices: An Exploratory Study. The Information Security Journal: A Global Perspective 1(11).  (Impact factor: 2.3)

Graham, C. M., & Jones, N. (2020). Impact of IoT on geriatric telehealth. Working with Older People, 24(3), 231-243. (Impact factor: .55)

Jones, N. B., & Graham, C. M. (2020). Can the IoT Help Small Businesses? Bulletin of Science, Technology & Society, 38(1-2), 3-12. (Impact factor: .84)

Graham, C., & Daniel, H. (2020). Organizational Fault Lines, Virtual Team Leadership and Team Performance in Undergraduate Virtual Team Short-Term Projects. International Journal of e-Collaboration 17(1), 1-14. Acceptance rate in Cabell’s: 15% (Impact factor: 2.15)

Graham, C., & Jones, N. (2019). Impact of a social network messaging app on team cohesiveness and quality of completed team projects in an undergraduate team project. Journal of Educational Technology Systems, 47(4), 539-553. (Impact factor: 7.7)

Daniel, H., Graham, C., & Doore, B. (2017). Virtual Teamwork and Commitments Impact on Project Quality. International Journal of e-Collaboration. 13(4), 42-58. Acceptance rate in Cabell’s: 15% (Impact factor: 2.15)

Graham, C.M., & Daniel, H. (2017). Millennial’s Virtual Teamwork and Technical Proficiencies Impact on Project Quality: Is Commitment required in Virtual Team Projects? International Journal of e-Collaboration. 13(1), 10-26. Acceptance rate in Cabell’s: 15% (Impact factor: 2.15)

Graham, C., & Jones, N. B. (2016). Intelligent Virtual Assistants Impact on Technical Proficiency within Virtual Teams. International Journal of Virtual and Personal Learning Environments (IJVPLE), 6(1), 41-61. Acceptance rate in Cabell’s: 15% (Impact factor: 1.28)

Graham, C.M., Daniel, H., & Doore, B. (2016). Millennial Teamwork and Technical Proficiency’s Impact on Virtual Team Effectiveness: Implications for Business Educators and Leaders. International Journal of e-Collaboration. 12(3): 34-50. Acceptance rate in Cabell’s: 15% (Impact factor: 2.15)

Jones, N. & Graham, C.M. (2015). Virtual Teams in Business and Distance Education: Reflections from an MBA Class. Journal of Business and Economic Policy. 2(1): 49-59. Acceptance rate: 25-35%.

Graham, C.M., Daniel, H., & Doore, B. (2015). Millennial Leadership: The Oppositional Relationship between Leadership Type and the Quality of Database System’s Development in Virtual Environments. International Journal of e-Collaboration. 11(3): 29-48. Acceptance rate in Cabell’s: 15% (Impact factor: 2.15)