A Fitness Assessment is required before any Personal Training services may be rendered.

PAR-Q & Medical Clearance:
A PAR-Q Form is required, and a Medical Clearance Form (a note from your physician) is required of all participants who answer “yes” to any of the seven PAR-Q questions. Note: Personal training staff reserve the right to require medical clearance from any client they feel may be at risk.

Session Duration:
All personal training sessions are one hour.

Attire:
Come prepared to each training session in proper workout attire and footwear (shorts, gym pants, T-shirt, sweatshirt, supportive sneakers). Participants arriving unprepared for their training session may be charged the cancellation fee.

Tardiness Policy:
Clients are responsible for arriving on time for their training sessions. Trainers are only obligated to wait for a late client until 15 minutes past the scheduled start time. Sessions that start late will still end at the originally-scheduled end time. The session will still be removed from your training session package. Exceptions will only be made in the case of a medical emergency accompanied by a doctor’s note.

Cancellation Policy: 

Clients are responsible for calling their trainer at least one hour in advance of the scheduled training session if they need to cancel or reschedule a session. Failure to contact your trainer at least one hour in advance or failure to show up for a session will result in that session being removed from your training session package.

Exceptions will only be made in the case of a medical emergency accompanied by a doctor’s note. 

Package Expiration/Refund Policy:
Individuals registering for personal training must complete all personal training sessions by the expiration date of the training package.  All personal training packages expire 12 months from the date of purchase. All packages are non-refundable but may be transferred to another person before the expiration date.  If transferred, services must be used before the expiration date. A client may only receive a refund if accompanied by a doctor’s note.

Changing Trainers

In the event the client wants to change trainers, or their original trainer no longer works for Campus Recreation, if it has been more than 3 months since their last training session then the client will need to purchase a Fitness Assessment with the new trainer. If it has been less than 3 months since the client’s last training session then the client will only need to complete a Returning Client Packet before training can begin (no fitness assessment required). Access the Returning Client Packet PDF here.