Convenience of Campus Living
Safety and Security
Each of our residence halls has swipe-entry access 24 hours a day. Students will only have access to their own residence halls 24 hours a day. During business hours, students within a complex will have access to the building in which their Complex or Area Office is located (Androscoggin, York, Hancock, Penobscot, or the DTAV Community Center).
Residence Life staff at the Resident Assistant/Community Assistant (RA/CA), graduate, and professional staff levels provide on-duty staffing in the residence halls in the overnight hours. Our professional and graduate staff members live in the residence halls and provide back-up support to our RA/CAs 24-hours a day, as well as providing crisis response to any area of campus as needed.
Security cameras are in use on the main level of each residence hall. These security cameras are aimed at the entry and exit points of the buildings in order to track any suspicious behavior.
The University of Maine has its own police department. University of Maine police officers also partner with our Residence Life staff to provide deeded officers to each residential area. Through this program we hope to build relationships between the students and police officers so that students feel comfortable approaching an officer if and when they are in need.
Concerns about security, safety or suspicious behavior can be reported anonymously via our Campus Eyes website, or by calling the University of Maine Police Department dispatch at 207.581.4040 and asking to make an anonymous report.
The University of Maine has an emergency alert system that sends notifications out to the community via email, phone call, and text message. Parents of University of Maine students are encouraged to sign-up for these notifications via our UMaine.txt website.
The majority of the floors in our residence halls have their own study lounge, which provides space for students to study individually or as a group. Many of these lounges come with whiteboards, study tables, and couches that can be re-arranged depending on student needs.
We provide a large, public, flat-screen TV with hook-up capabilities, should students not have their own TV or should students wish to use the TV for their own group viewing. Each residence hall also provides access to one of the following: pool tables, ping-pong tables, foosball tables, or other amenities, which are free for student use. In order for students to use these amenities, they will need to check out equipment from their Resident or Community Assistant.
Many of our residence halls provide space for students to store their bikes indoors. It is the responsibility of the student to properly register and secure the bike to prevent theft. Storage is first come first serve due to limited space. Bikes can be registered at The University of Maine Police Department.
Residential parking is located throughout our campus, and all residential students are able to purchase a parking pass for one vehicle. Parking in any space that is reserved for Residence Life Staff, Facilities Services, Service Vehicles, or otherwise noted will result in the vehicle being towed. Any questions about residential permits, temporary permits, or parking tickets should be directed to Parking Services.
University Trail System
The DeMeritt Forest Trail System on the university campus provides numerous trails for public use. There are several access points to the trail system on campus, and the system includes both paved and unpaved trails, as well as groomed cross-country skiing trails during winter months. Students and community members alike make great use of this trail system for running, biking, snowshoeing and other outdoor activities throughout the year.
The University of Maine Dining Services offers a wide variety of dining options on campus. Residential students have access to three traditional dining commons, with one commons located on each side of campus. Hilltop Commons also includes a market, much like a convenience store, where students can purchase snack items, dish soap, paper towels, and other items they may need for their rooms. The Memorial Union, at the center of campus, is also home to the Bear’s Den and Bear’s Den Pub.
Nutrition information for all meals is provided online. Each dining facility also has a staff member designated to working with residential students who have special dietary needs.
The Recreation Center
The Recreation Center provides a wide variety of services to students, including: a pool, hot tub and steam room; fitness classes and personal training services; basketball courts, an indoor hockey/soccer court and handball courts; free weights, cardio equipment and an indoor track; intramural sports and much more.
The Maine Bound Center also houses an indoor rock climbing wall, as well as providing students the opportunity to participate in numerous outdoor clinics and trips.
Mail and Package Deliveries
All regular sized letters will be delivered to the residence hall in which the student lives. Larger mail, including packages, sent to a student living in a residence hall will be delivered to the Package and Postal Center located in the Memorial Union. This provides a secure location for packages to be stored until the student is available to pick up their mail. An e-mail will be sent to the student alerting them that their mail/package is available for pickup. The Package and Postal Center hours are 8:30am – 4:30pm, Monday – Friday. A photo ID (MaineCard, driver’s license, etc.) of the addressee will be required when the resident student picks up a package. Information about proper mailing addresses can be found on the Housing Services website.
Each residence hall has its own laundry facilities, including multiple washers and dryers. Each residential student is provided $25.00 of FREE laundry funds each semester, which is equivalent to 10 full loads (wash and dry) of laundry.
Using the Laundryview website and/or by downloading the sidekick app, students can see how many washers and dryers are available. By hovering over each machine, students can also see how much longer each machine has in its cycle. Using the Laundryview website and/or sidekick app, students may choose to have a text sent to their phone when the laundry cycle is complete.
If a washer/dryer is broken, a student may call the number listed on the machine and will need to notify an RA/CA or other Residence Life staff member.
Students can submit requests for maintenance to their rooms through our online maintenance request system. Requests typically take between 24-48 hours to complete, except during peak times, such as opening weekend.
If it is an emergency (pipe burst, heating shutting off in winter, etc.) notify an RA/CA or other Residence Life staff member immediately.