Barkan Interviewed for Marketplace Article on Return Policy Abuse

Steven Barkan, a sociologist at the University of Maine, was interviewed for a Marketplace article about the abuse of generous store return policies. The article focused on “wardrobing,” when someone buys a product, uses it once and then returns it. Barkan said it’s possible people might see others get away with these returns from posts on YouTube or blogs and might want to try it themselves.