IT Newsletter

Semester Start 24 x 7 IT Phone Support

The UMS IT Support Center is pleased to announce a single semester pilot program that will ensure you have the IT support you need during semester startup, and will help us gain a better understanding of how to support you during future semesters. This pilot program is to provide 2 weeks of 24-hour phone support […]

Read more

Winter Term Classroom and Cluster Updates

During the Winter Term, IT was busy updating classrooms and renovating the Union and Library Clusters. See below for information about the completed work. Building Room Description IMRC 113  All New 27″ iMacs w/ Retina 5K displays, 6th Gen. core-i7 CPU’s, 16GB RAM, 1TB Fusion Drives Shibles 202 Installed Apple TV DPC 105 HDMI connection, Apple TV, […]

Read more

US:IT Staff News

Tom Drake – New Campus Services Operations Manager Tom Drake joined the UMaine IT Staff in 2004 as a Networking Specialist. His primary role has been providing and coordinating all of the IT needs for the Advanced Structures and Composites Center. In his new role as US:IT Campus Services Operations Manager, Tom provides leadership for […]

Read more

UMS Active Directory Project

Ever wish you didn’t have to remember a different username and password to access your computer and other online resources? Confused about how to get common software applications like MS Office, Matlab, or SPSS? Do you wish you could easily connect to other printers on campus? You might be interested in a project that is […]

Read more

Announcing Box – File Storage and Collaboration

We are excited to announce that Box will be available to all current employees and students within the next few months. The Box team is hard at work implementing Box and wanted to share this exciting news with you, as well as answer a few common questions. What is Box? Box is a collaborative, cloud-based, […]

Read more

Retiring FirstClass Email and Conferencing System

FirstClass was introduced at the University of Maine in the mid-1990s as the primary email and conferencing system for the UMaine community. Twenty years later, FirstClass usage is decreasing, and many of its once unique and highly desired features have been supplanted by social media, University of Maine System services, and emerging technologies. Faculty, staff […]

Read more

New Anti-Virus Solution: Requires Action!

The University of Maine System has signed a Microsoft Agreement which provides a broad array of Microsoft services. As a result of this agreement, we have ended our relationship with Symantec for Endpoint Protection.  You will need to install Microsoft’s antivirus software  to keep your devices safe and secure. Your current installation is providing protection […]

Read more

Media Services Audio/Video Equipment: Now AVAILABLE in the Library

Over the semester break, IT Media Services and Raymond H. Fogler Library transitioned Media Services audio/video equipment checkout to the library.  LCD projectors, laptops, cameras, camcorders, audio recorders, microphones, and public address systems are among the items available for checkout at the Circulation Desk. If you would like to: Reserve and borrow equipment  (Valid MaineCard […]

Read more

Classroom Improvements During the Break

Over the holiday break, IT has been busy installing new equipment in classrooms and placing documentation in each Office of Student Records scheduled classroom equipped with instructional technology. This fall, we hired a senior technical writing major to develop or improve classroom technology documentation. He has worked hard to document the many rooms we support. […]

Read more

Changes in IT Support Center Hours and Media Services Presence

This spring semester, the IT Support Center in Shibles will be open from 7:30-5:00 for walk up service. Phone support is available Monday through Friday from 7 am to 8 pm, and Saturday and Sunday 10 am to 2 pm by calling 581-2506. Media Services will no longer be open for walk up as the […]

Read more