Mobile Ordering from UMaine Dining

Ordering from the Bear’s Den has never been easier! Download the Transact Mobile Ordering app and follow the directions below. Hours of operation are listed inside the app.

Download the App

  1. Download the app from the Apple App Store or Google Play
  2. Launch the app
  3. Type “Maine” in search and select UMaine Dining Mobile
  4. Log in with your 7 digit MaineStreet ID and password

How to order for pickup

  1. Select the Bear’s Den.
  2. Choose “ASAP” or “Today” at the top to specify a time for pick up.
  3. .Select an item or item category, like deli sandwich
    • Select item in the category, like The Winslow Wrap.
  4. Tap “Add to Order.”
  5. Tap the payment method button (defaults to MaineCard)
    • You may add a credit/debit card instead
  6. Tap the account button (defaults to Black Bear Bucks)
    • You may change the account to Dining Funds
  7. Tap “Check Out” and review your order
  8. Tap “Submit Order”
  9. Confirm purchase to complete your order
  10. Once completed, the approximate pick up time will display, along with a QR code to scan at pick up
  11. Pick up your order at the designated last registers in the Bear’s Den at the Memorial Union by scanning your QR code

NEW: How to order for delivery

  1. Open UMaine Dining Mobile App on your mobile device.
  2. Select the “Bear’s Den Delivery” for delivery. For pick-up orders, select “Bear’s Den To Go.”
  3. Delivery orders must be placed between 7:30–10:30 a.m. A minimum order of $6.00 must be met for delivery orders. 
  4. Select an item category (eg., deli sandwich).
  5. Select an item in that category (eg., The Winslow on Garlic Herb Wrap) and tap “Add to Order.”
  6. Choose cutlery or condiments from the “Condiments and Cutlery” category by selecting the items you want and then tapping “Add to Order.”

When you’re ready to check out:

  1. Select the location for your delivery on UMaine’s campus. The pick up time will appear with the location. New locations added often.

    • Facilities Management Service Building, 11:30–11:40 a.m.
    • Memorial Gym near bear statue, 11:45–11:55 a.m.
    • Alumni Hall parking lot, 12:05–12:15 p.m.
    • Jenness Hall (Flagstaff Road), 12:20–12:30 p.m.
  2. Confirm your order.
  3. Tap “Payment Method” button and choose your payment method. 

    • The default payment method is MaineCard and Black Bear Bucks; You may also use Dining Funds or add a credit/debit card.
  4. Tap “Pay.”
  5. You’ll get a confirmation screen.
  6. Head to your delivery or pick up location at your assigned time.
  7. Show your QR code when you pick up your order at a marked UMaine Dining vehicle at the location you selected.
  8. Miss your delivery time? Head to the Bear’s Den to pick up your order.
Look for the UMaine Dining van and its staff when you pick up your delivery order on campus.

Delivery Locations

  • Facilities Management Service Building, 11:30–11:40 a.m.
  • Memorial Gym near bear statue, 11:45–11:55 a.m.
  • Alumni Hall parking lot, 12:05–12:15 p.m.
  • Jenness Hall (off Flagstaff Road), 12:20–12:30 p.m.

Add a Credit or Debit Card

  1. Open the app
  2. Tap More in the bottom left hand corner
  3. Go to Payment Methods
  4. Add a credit or debit card

Delete an Item

  1. Tap Check out
  2. Tap the item
  3. Tap Remove