{"id":104,"date":"2025-06-03T14:57:02","date_gmt":"2025-06-03T18:57:02","guid":{"rendered":"https:\/\/umaine.edu\/tasc\/?page_id=104"},"modified":"2025-08-25T13:06:54","modified_gmt":"2025-08-25T17:06:54","slug":"how-it-works","status":"publish","type":"page","link":"https:\/\/umaine.edu\/core\/technical-administrative-services\/how-it-works\/","title":{"rendered":"How it Works"},"content":{"rendered":"<style>.kadence-column104_f66b59-d3 > .kt-inside-inner-col,.kadence-column104_f66b59-d3 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column104_f66b59-d3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column104_f66b59-d3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column104_f66b59-d3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column104_f66b59-d3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column104_f66b59-d3{position:relative;}@media all and (max-width: 1024px){.kadence-column104_f66b59-d3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column104_f66b59-d3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column104_f66b59-d3\"><div class=\"kt-inside-inner-col\"><style>.kadence-column104_8b41d8-aa > .kt-inside-inner-col,.kadence-column104_8b41d8-aa > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column104_8b41d8-aa > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column104_8b41d8-aa > .kt-inside-inner-col{flex-direction:column;}.kadence-column104_8b41d8-aa > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column104_8b41d8-aa > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column104_8b41d8-aa{position:relative;}@media all and (max-width: 1024px){.kadence-column104_8b41d8-aa > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column104_8b41d8-aa > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column104_8b41d8-aa\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id104_796d23-95 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id104_796d23-95 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id104_796d23-95 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-lg, 4rem);row-gap:var(--global-kb-gap-none, 0rem );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(60% - ((var(--global-kb-gap-lg, 4rem) * 1 )\/2)))minmax(0, calc(40% - ((var(--global-kb-gap-lg, 4rem) * 1 )\/2)));}.kb-row-layout-id104_796d23-95 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id104_796d23-95 > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id104_796d23-95 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id104_796d23-95 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column104_5ed44a-43 > .kt-inside-inner-col,.kadence-column104_5ed44a-43 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column104_5ed44a-43 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column104_5ed44a-43 > .kt-inside-inner-col{flex-direction:column;}.kadence-column104_5ed44a-43 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column104_5ed44a-43 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column104_5ed44a-43{position:relative;}@media all and (max-width: 1024px){.kadence-column104_5ed44a-43 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column104_5ed44a-43 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column104_5ed44a-43\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><style>.wp-block-kadence-advancedheading.kt-adv-heading104_eb9d69-cf, .wp-block-kadence-advancedheading.kt-adv-heading104_eb9d69-cf[data-kb-block=\"kb-adv-heading104_eb9d69-cf\"]{font-style:normal;color:#003263;}.wp-block-kadence-advancedheading.kt-adv-heading104_eb9d69-cf mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading104_eb9d69-cf[data-kb-block=\"kb-adv-heading104_eb9d69-cf\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading104_eb9d69-cf img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading104_eb9d69-cf[data-kb-block=\"kb-adv-heading104_eb9d69-cf\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading104_eb9d69-cf wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading104_eb9d69-cf\"><strong>How It Works<\/strong><\/h2>\n\n\n\n<p><strong>Request Services&nbsp;<\/strong><\/p>\n\n\n\n<p>Log in to <a href=\"https:\/\/umaine.ilab.agilent.com\/sc\/4817\/core-s-o-s-and-equipment-repository?tab=about\" data-type=\"link\" data-id=\"https:\/\/umaine.ilab.agilent.com\/sc\/4817\/core-s-o-s-and-equipment-repository?tab=about\">iLab<\/a> and visit the &#8220;Request Services&#8221; tab.  Select from the appropriate Service List and then click on &#8220;Initiate Request&#8221; for the service that you need. The requested service provider will call or email you once your request has been received to discuss the specifics. <\/p>\n\n\n\n<p><strong>Billing Process<\/strong><\/p>\n\n\n\n<p>Customers will be billed for services on a monthly basis via iLab. Invoices will include itemized detail regarding the work that was performed. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column104_22aea7-a0 > .kt-inside-inner-col,.kadence-column104_22aea7-a0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column104_22aea7-a0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column104_22aea7-a0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column104_22aea7-a0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column104_22aea7-a0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column104_22aea7-a0{position:relative;}@media all and (max-width: 1024px){.kadence-column104_22aea7-a0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column104_22aea7-a0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column104_22aea7-a0\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-spacer.kt-block-spacer-104_aba1d0-21 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-104_aba1d0-21 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-104_aba1d0-21\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n<style>.kb-image104_73bf83-2c .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image104_73bf83-2c size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"333\" src=\"https:\/\/umaine.edu\/core\/wp-content\/uploads\/sites\/479\/2016\/09\/Shared-Resources-Pool-hand-on-paper-for-web.jpg\" alt=\"image of hand on spreadsheet\" class=\"kb-img wp-image-23\" srcset=\"https:\/\/umaine.edu\/core\/wp-content\/uploads\/sites\/479\/2016\/09\/Shared-Resources-Pool-hand-on-paper-for-web.jpg 500w, https:\/\/umaine.edu\/core\/wp-content\/uploads\/sites\/479\/2016\/09\/Shared-Resources-Pool-hand-on-paper-for-web-300x200.jpg 300w, https:\/\/umaine.edu\/core\/wp-content\/uploads\/sites\/479\/2016\/09\/Shared-Resources-Pool-hand-on-paper-for-web-105x70.jpg 105w, https:\/\/umaine.edu\/core\/wp-content\/uploads\/sites\/479\/2016\/09\/Shared-Resources-Pool-hand-on-paper-for-web-317x211.jpg 317w, https:\/\/umaine.edu\/core\/wp-content\/uploads\/sites\/479\/2016\/09\/Shared-Resources-Pool-hand-on-paper-for-web-423x282.jpg 423w\" sizes=\"auto, (max-width: 320px) 85vw, (max-width: 768px) 67vw, (max-width: 1024px) 62vw,500px\" \/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How It Works Request Services&nbsp; Log in to iLab and visit the &#8220;Request Services&#8221; tab. Select from the appropriate Service List and then click on &#8220;Initiate Request&#8221; for the service that you need. The requested service provider will call or email you once your request has been received to discuss the specifics. Billing Process Customers [&hellip;]<\/p>\n","protected":false},"author":2276,"featured_media":23,"parent":2419,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-104","page","type-page","status-publish","has-post-thumbnail","hentry"],"taxonomy_info":[],"featured_image_src_large":["https:\/\/umaine.edu\/core\/wp-content\/uploads\/sites\/479\/2016\/09\/Shared-Resources-Pool-hand-on-paper-for-web.jpg",500,333,false],"author_info":{"display_name":"jrutherford","author_link":"https:\/\/umaine.edu\/core\/author\/jrutherford\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/umaine.edu\/core\/wp-json\/wp\/v2\/pages\/104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/umaine.edu\/core\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/umaine.edu\/core\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/umaine.edu\/core\/wp-json\/wp\/v2\/users\/2276"}],"replies":[{"embeddable":true,"href":"https:\/\/umaine.edu\/core\/wp-json\/wp\/v2\/comments?post=104"}],"version-history":[{"count":2,"href":"https:\/\/umaine.edu\/core\/wp-json\/wp\/v2\/pages\/104\/revisions"}],"predecessor-version":[{"id":2598,"href":"https:\/\/umaine.edu\/core\/wp-json\/wp\/v2\/pages\/104\/revisions\/2598"}],"up":[{"embeddable":true,"href":"https:\/\/umaine.edu\/core\/wp-json\/wp\/v2\/pages\/2419"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/umaine.edu\/core\/wp-json\/wp\/v2\/media\/23"}],"wp:attachment":[{"href":"https:\/\/umaine.edu\/core\/wp-json\/wp\/v2\/media?parent=104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}