The Appeal is a process in place for use by those who wish to dispute a parking ticket they have received. This process allows for the resolution of any misunderstanding regarding the parking rules and regulations. The process is an administrative hearing comprising of two steps, Step 1 of which is the written appeal. The written appeal affords the opportunity to explain the circumstances that made it necessary to park in violation. For example:
- improper citation (the citation was improperly or inaccurately written or documented).
- extenuating circumstances (appellant’s ability to be aware of a violation or be in compliance with the UM Parking Rules was impeded, impaired or actually prohibited).
The Parking and Transportation Services Appeal Hearing Officer will review the appeal and provide a written response. The Step 1 appeal form is available here online in PDF or Word formats, at MaineCard Services in the Union or at Parking and Transportation Services in DTAV Community Building. Completed forms should be dropped off or mailed to Parking and Transportation Services – Rm 523, University of Maine, 5702 DTAV Community Building, Orono, ME 04469-5702.
- Step 2 of the appeals process, should you chose to pursue it, is an opportunity for an oral appeal to explain why you feel the decision of this Step 1 appeal was unreasonable or arbitrary, or not supported by appropriate fact.
- Step 2 appeal requests must be filed within 10 days of receiving your Step 1 decision. The request for the Step 2 appeal must be in writing and submitted on the Step 2 Appeal request form available from Parking and Transportation Services, MaineCard Services in the Union or here online in PDF or Word formats. The completed appeal form should be dropped off or mailed to Parking and Transportation Services – Rm 523, University of Maine, 5702 DTAV Community Building, Orono, ME 04469-5702. The appellant will be notified in writing of time and place of a Step 2 hearing.
In considering a Step 2 appeal, a Parking Services representative may uphold original decision; dismiss the violation; or find the individual responsible of some lesser violation. Written notification of the Step 2 Appeal decision will be sent via email or hard-copy mail. If a Step 2 appeal is denied, the appellant (if not a student) has ten calendar days, from the date of the Step 2 decision notice, to pay the fine. The appellant need not be present at the Step 2 hearing; the appellant’s absence may not prejudice the decision reached.
Please Note… Even if you are appealing a parking violation it is very important that you pay the waiver fee. One unpaid parking violation will prevent the student from registering for classes or receiving his/her grades, transcripts, or diploma. Should the outcome of your appeal be in your favor, the amount of the parking violation will be refunded to you through the Bursar’s Office.