When will I receive a bill and when will the bill be due?
Bills will be mailed directly to students beginning in Early December 2013. For students who have registered for classes for the Spring 2014 semester before December 9th, 2013, your bill will be due January 5th, 2014. For students who register for classes on or after December 9th, 2013, the due date will appear on your initial bill. For the Spring 2014 classes, you will be sent one paper bill and you will also be able to view a copy of your initial bill online. After the initial semester paper bill is sent, you will be sent periodic updates regarding your financial status via email to your maine.edu address. The email will provide you with a link to the MaineStreet portal and will also contain instructions on how to pay any balance due or receive a credit refund. To view your student account details, please log into the MaineStreet portal: click the Student Self-Service link, click the Student Center link, and then under the Finances section, click on the double arrows next to Account Activity.
How can I view or pay my bill online or authorize others to pay for me?
Online payments (electronic check or credit card) can be made through your MaineStreet Student Center by accessing TouchNet®’s Bill + Payment Suite. For more information on making an online payment go to umaine.edu/bursar/online/ By accessing TouchNet®’s Bill + Payment Suite you also can view your current account balance and unbilled account activity, view your initial bill, and authorize parents, family members and others to make payments on your behalf. To access TouchNet®’s Bill+Payment Suite through MaineStreet, click on the Details/Bill/Pay link under the finances section on your Student Center. This will take you to your account summary page. On the account summary page, click on the green “View Bill/Payment Options” button. On the next page, click on the yellow Access TouchNet® Bill+Payment button. To learn how to authorize other(s) to have access to your account and make a payment on your behalf, go to umaine.edu/bursar/user.
What types of charges may appear on my bill?
In addition to tuition and fees the following charges may appear on your student bill: room and board, library fines, parking tickets, UMaine health insurance and other miscellaneous charges.
How do I avoid a late fee by filling out the anticipated resources screen?
If there are funds that have not yet been applied to your bill, you must enter information about those funds on the Anticipated Resources page in Self Service on MaineStreet before the due date. For more information on how to enter your Anticipated Resources please go to umaine.edu/bursar/resources
Examples of information that might be entered in this area because the funds are not yet showing on your bill include: outside scholarships, waivers or a graduate assistantship, installment plans that have been completed but are not showing on the bill, or payments that are being made by your employer or another agency. Charges that will be covered by the Anticipated Resources will be deferred but only if the anticipated funds are listed in Anticipated Resources. Please pay any remaining portion of the bill that will not be covered by funds listed in Anticipated Resources by the due date on the bill. Failure to provide this information and pay any remaining balance will result in a $100.00 late payment fee.
How can I receive a refund if I have a credit balance on my student account?
If you have a credit balance on your student account for the upcoming term and it is appropriate for that credit to be refunded to you the student then the fastest way to receive your refund is by direct deposit. For information on how to sign up for direct deposit please go to umaine.edu/bursar/directdeposit/ If you have not asked to have your credit balance held on your account or signed up for direct deposit, a refund check will be mailed to the address we have on file starting the Tuesday before classes begin. If you have requested to have your refund held on your account you may pick up a refund check in the Bursar’s office starting the Tuesday before classes begin..
Why do I need to complete the Student Authorization page on MaineStreet?
On the Student Authorization page you are given the opportunity to make two very important choices:
For more information on how to complete your Student Authorization page in MaineStreet please go to umaine.edu/bursar/authorization/