The following courses have been developed to offer participants both consistency in training with other supervisors, as well as the flexibility to create a personalized training program with their immediate supervisor.
The following curriculum has been created to reflect the critical performance requirements for your position. All hours of core courses are required. Participants may request a waiver of a core class due to recent prior experience or training; a formal request to Office of Human Resources should be submitted after orientation.
|Orientation/Basics of Effective Supervision||4. 5 hours|
|Legal and Policy Issues I: Sexual Harassment||2.0 hours|
|Legal and Policy Issues II||4.0 hours|
|Supervising in a Union Environment||3. 0 hours|
|Performance Management||2.0 hours|
|Handling Performance Problems||2.0 hours|
|Effective Communication Skills||4.0 hours|
|Conflict Management/Having Difficult Conversations||3.0 hours|
|Managing in a Diverse Work Force||2.0 hours|
|Developing Your Team||3.0 hours|
|Tools for Successful Hiring||2.5 hours|
|Recommended pre-requisite: Effective Communication Skills|