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Info for Students’ Families

Exchanging Information About Your Students

The Family Educational Rights and Privacy Act sets limits on the information that we can provide to parents or families of a student without express consent from the student.

However, we recognize that parents and families often have the best insight into the actions and needs of their student.  Information that will help us to better support your student is always welcome.

Relationship Between Students and the University

Our focus is always on our students. There are compelling educational reasons that college students should be treated as adults and sometimes, by doing this, it might feel that we are excluding the families of these students.  However, we want parents and families to realize that we are ultimately here to help every one of our students succeed as they make the transition into adulthood.

If you as a parent or family member of a first-year student have a concern, please feel free to contact us.  Especially when this is your first time sending a student away to college it can be hard to determine what is a minor concern that you let your student handle for him or herself and what is a major concern that you should really be worried about.  If you aren’t sure, don’t hesitate to contact us.  We’d be glad to listen to your concerns and let you know (based on our years of experience working with college students) what you should be concerned about and how you can help your student with those concerns.

For additional information about being a parent/family of a college student, the transitions that come with this change in your relationship with your student, and resources to help you through this change, please check out the following handbook:

UMaine Parent and Family Handbook

First Year Residency Requirement

As part of the First Year Experience at UMaine, we require all first-year students to live on campus for their full first year.  Living on campus greatly increases students’ opportunities to get to know their peers, increases students’ access to faculty and staff, and it increases students’ access to clubs, organizations and campus events.  Living on campus is also positively linked to students’ persistence toward attaining a degree; our data shows that UMaine students who live on campus their first year receive higher GPAs and are more likely to return for their second year of school when compared to their peers who live off campus!

Living on campus is required for all new admitted first-year students who are: aged 20 or younger; do not live with a parent or legal guardian within easy commuting distance (35 miles); are not student veterans and do not have exceptional circumstances that prevent them from meeting this requirement. To apply for an exemption to this requirement, you must complete a Housing contract.

Information About Moving In

Policy Information to Assure a Safe Living Environment

  • The Guide to Campus Living provides a lot of information about expectations for our residential students.
  • The Student Handbook includes all policies for all University of Maine students.
  • Alleged violations of Residents Manual or Student Handbook policy can result in a Judicial Referral to the Office of Community Standards, Rights and Responsibilities (OCSRR).
  • Together, Residence Life and OCSSR may refer a student for a Housing Contract Review following certain policy violations.  Additionally, staff reserve the right to move a student to a different hall if his or her behavior is having a significant impact on others living in that same community.  In the event that a student’s behavior compromises the safety of the community or other students, there is also the option to void the student’s housing agreement, thereby removing the student from the residential community.
  • Campus Security Report provides information about the numbers of certain crimes collected through all University agencies, and in some cases include crimes reported to the Orono and Old Town Police departments as required by the Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistic Act of 1998.
  • Federal law, through the Higher Education Amendments of 1998, permits educational institutions to disclose, to parents or legal guardians, information regarding a student’s violation of laws or policies of alcohol or controlled substances. Accordingly, the Parental Notification Policy is to notify parents or guardians of students under the age of 21 when the student has been found responsible for any second drug or alcohol related offense.

Reaching Other Offices

  • Information for visitors to campus or all university departments.
  • University Telephone Operator can be reached at 207-581-1110. After hours, voice-recognition software is available to assist you in reaching or leaving a voice mail with staff. Student phone numbers are also available through this service, although room numbers are not (thus you will need to know your student’s room number in order to get their room telephone number).

If you have questions about:

  • applying to live on-campus
  • housing fees, including housing cancellation fees
  • new student assignments or any questions about assignments

Contact Housing Services at 207-581-4580, at um.housing@maine.edu or visit their website.

If you have questions about:

  • issues between roommates
  • residence hall policies
  • changing rooms
  • specific residence halls, programs or residence hall activities

Contact Residence Life at 207-581-4801 or visit our website.

If you have questions about:

  • purchasing or changing meal plans
  • dining facilities
  • dining facility hours during breaks
  • nutrition information
  • dining options for students with allergies or for students who choose to be vegan or vegetarian

Contact Dining Services at 207-581-4580 or visit their website.

If you have questions about:

  • whether the concerns that you are hearing from your student are minor or major
  • referring a student in need or crisis
  • helpful seminars for students or parents
  • medication management services for students

Contact the Counseling Center at 207-581-1392 or visit their website.

If you have questions about:

  • health services on campus
  • prescription medications
  • student health insurance

Contact Cutler Health Center at 207-581-4000 or visit their website.

If you have questions about:

  • University of Maine Police officers, who oftentimes work in the residence halls
  • other campus safety concerns
  • any immediate concern for the safety, health or other well-being of any campus student

Contact the University of Maine Police Department at 207-581-4040 or visit their website.

 
First Year Experience
016 Androscoggin Hall
Orono, ME 04469
Phone: 207-581-1420 | Fax: 207-581-4255
E-mail: kelly.beers@umit.maine.edu
The University of Maine
Orono, Maine 04469
207.581.1865