Special Dietary Needs
Every reasonable attempt will be made to assist you in having your needs met in our UMaine Dining facilities; however, because of large number of customers served, it is not always possible to provide a therapeutic diet that may be needed for medical nutrition therapy. Meal plan modifications or exemptions are only granted in extreme cases.
For more information please go to http://umaine.edu/disability/
Allergies and Intolerances
If you have a food allergy or intolerance, the staff of UMaine Dining will be pleased to assist you in determining whether a particular menu item contains an ingredient that may cause a reaction. It is highly recommended that you contact our office if you have a severe food allergy or intolerance.
- If you are gluten intolerant, there is a selection of gluten-free products available at the market at Hilltop.
- If you are MSG intolerant, click here for more information (PDF).
- Foods in our facilities that may contain nuts, peanuts, or their by-products will be labeled with a picture of a peanut (this does not include sesame or coconut products).
- Foods in our facilities that may contain fish, shellfish, or their by-products will be labeled with a picture of a fish. These are the most common adult allergens. For other ingredient information, contact the Black Bear Dining.
- Peanut and nut-allergic customers are advised to avoid eating any baked goods due to potential for cross-contamination in the bakery. This is regardless of whether or not an item contains nuts.
- Fish and shellfish-allergic customers are advised to avoid eating any deep fried foods due to potential for cross-contamination in the fryers. This is regardless of whether or not an item is a seafood selection.
- If you are lactose intolerant, it is recommended that you select foods labeled as “vegan” since these contain no animal products. Milk alternatives are available at all of our locations.
Ingredients and nutritional content may vary. Manufacturers may change their product formulation without our knowledge, and product availability may fluctuate. While we make every effort to identify ingredients, it is ultimately the responsibility of the customer to judge whether or not to question ingredients or choose to eat selected foods For questions regarding ingredients, please consult a Dining Services manager at any time.
Gluten-Free Meal Ordering
Gluten-free meals can be ordered at the cashier stand or on-line using the order form for lunch meal periods (11 am-2:30 p.m.) and dinner meal periods (4:30 p.m. – close) at our residential dining facilities. To place an order for lunch, please submit your order by 9 a.m. of the day that you would like to pick it up. To place an order for dinner, please submit your order by 2 p.m. of the day that you would like to pick it up.
You may also plan ahead and order meals up to one day in advance of pick-up. If your order is placed after these cut-off times, our staff may not see your order and your meal will not be available for pick-up.
Our goal is to have all listed menu items available, but there may be times when we do not due to vendor delivery issues. For that reason, please provide a contact number so that we can contact you and you can select something else. When you arrive at the dining facility, please ask to speak to a supervisor and they will assist you in getting your meal.
You must be pre-approved to place an order for a gluten-free meal.
Please contact Kerry Chasteen for more information: 581-4608, Kerry.firstname.lastname@example.org