What is Welcome ME?
Welcome ME Online Quality Service Training is a statewide certification program created to support Maine’s Hospitality and Tourism Industry by creating superior visitor experiences.
Welcome ME provides statewide standardized training that explains the skills that together create quality service. It provides the tools along with access to resources for all of Maine’s citizens, whether they work directly in tourism or interact with visitors in other ways. Our goal is to better serve our guests.
This training is offered at no charge for anyone wishing to improve service skills and engage with others in more successful ways.
After completing the 4-part program, an assessment will check your skill level. With successful demonstration of knowledge about quality service you will be able to print a certificate of completion as a symbol of your expertise and knowledge about the delivery of the key success factors of service.