Skip Navigation

Summer Hours Starting July 1st!

sun_clipart_4Summer Hours

 July 1 – August 22, 2014

 Open Monday – Thursday      8:00 a.m. – 4:30 p.m.

Closed Fridays


 If immediate assistance is needed please see someone
in the Student Life office.

You may also leave a phone message at 581-1359 or an email message at and we will respond to your message as soon as possible.  Thank you.

Have a great summer!

Our normal hours will resume August 25, 2014

Open Monday – Friday 8:00a.m. – 4:30p.m.

Etiquette Tip of the Week: Great…once you get to know them

Last week, I had some down time on a speaking trip to Los Angeles, so I sat in on some Toastmasters club meetings.  A young man named Travis Jones at the Claremont Foothills Toastmasters at Claremont Graduate University said this: “I don’t want to be the guy who people say, ‘He’s a great guy… once you get to know him.’  I want to be the great guy from the start.”

That is what first impressions are — doing what you can so people think well of you from the start.

At a networking event, very rarely will someone take you by the arm and say, “Let me introduce you to the most fabulous people in the room.”  Networking takes effort on your part. (There is a reason “working” is the root word here.)

If you see someone standing alone, introduce yourself.  “Hello, my name is (first name, last name).”  The person who introduces himself/herself is more memorable than someone who hangs back and waits to be introduced.
When the person offers his/her name, say, “How do you do, (name)?”

When you see a group of people talking, stand outside the group until you hear a lull in the conversation, then step forward and introduce yourself.

To keep a conversation going, ask questions of the other person.  People will appreciate you when you take an interest in them.

Be the person people want to know from the start:
Make eye contact with people in the room and not with your cell phone.

Smile — this shows you are open to communication.

Dress so people respect you… not inspect you.  If you show too much skin (you too, Mr. Saggy Britches), the right people will avoid you and the wrong people won’t.

Culture and Manners Institute

Etiquette Tip of the Week: Interviewing the interviewer

I love interview stories.  One of my favorite is from a gentleman who told me his interviewer invited him to lunch in a nice restaurant.  At the end of the meal, the interviewer paid the bill, but refused to leave a tip.  The interviewee, said, “Would you like me to leave a tip?”  But the interviewer said, “Nah!  They make enough money.”

The interviewee was horribly embarrassed, but didn’t dare correct the interviewer.  He was offered the job… and he turned it down. Not tipping the wait staff was a red flag for him.

Two take-aways:
First, heed the red flags in an interview.  Remember, you are interviewing the interviewer as much as he or she is interviewing you.  You want to make sure the job is a good fit.

Second, the standard tip these days is 15-20 percent.  If you are assisted by a wine steward, tip the wine steward 15-20 percent the cost of the wine and itemize the food service and wine service tips on the bill.

Culture and Manners Institute

Etiquette Tip of the Week: It’s wise to personalize

Last week’s business letter theme was so popular, we will stick with that for one more week.

Etiquette is about being attentive to the people around us.  Whether writing a follow up thank you letter for an interview or a client meeting, personalize it.  Include details of what you talked about in the meeting.

It’s a mistake to write a generic thank you that looks like it could have been cut and pasted with different names and companies:
“Thank you for telling me more about the position at (fill in the organization).  I feel like my skills would make me a valuable member of your team.”

Make the person feel like you are talking to him/her and not just anyone:
“I was inspired by your story about how you started out in manufacturing…”
“You are interested in a greater online presence for your athletic clothing line, and I have proven experience in growing several student organizations through social media.”
“Attached is the online advertising information we talked about.  Thank you for taking time out of your busy schedule to meet with me.”
“I enjoyed meeting you and Manny Products, your Vice President of Consumer Research.”
“I will follow up with you on the week of June 8th.  Congratulations on your first grandchild and enjoy your time off.”

The most valuable part of personalizing a business letter?  It says to the person, “I was listening.”

Culture and Manners Institute

Engineering Job Fair – Thursday, October 16, 2014

Thursday, October 16, 2014

New Balance Student

Recreation Center

10am – 3pm

For further information, please go to the
Engineering Job Fair website!


CareerLink Login




forgot your password?
new user?